Jason Crouse
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] Slimstat is very slow on WPML siteSomething must be different between the two sites: plugins, wp version, php version, MySQL configuration. Could you please check those and let me know? Also, do you have Browscap and Maxmind installed on both?
Forum: Plugins
In reply to: [SlimStat Analytics] Slimstat is very slow on WPML siteHi,
can you go to Slimstat > Settings > Basic and turn off the option to show Slimstat’s widgets on the Dashboard? Let me know if that helps.
Thank you,
JasonForum: Reviews
In reply to: [SlimStat Analytics] A Plugin is Only as Good as it’s Support…Thank you for your kind words, Steve! I’m glad things worked out fine! I also hope your adventure at that other “wide bar” went well haha 🙂
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Conflict With GADashboard (GAWDP)Haha, cheers!
Forum: Plugins
In reply to: [SlimStat Analytics] Conflict With GADashboard (GAWDP)So, it turns out this is related to the new AmCharts 4 library we introduced in version 4.8. We opened a support request with the developer, and I will implement a fix as soon as one is available. In the meanwhile, simply disable the chart widget on the Dashboard.
Jason.
Forum: Plugins
In reply to: [SlimStat Analytics] Conflict With GADashboard (GAWDP)Hi @steveraven,
would you please contact us at https://support.wp-slimstat.com so that we can take a look at the issue where it’s happening?
I’m closing this ticket here for the time being.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Conflict With GADashboard (GAWDP)Forum: Plugins
In reply to: [SlimStat Analytics] Bought PRO version, NO answer from customer serviceHi @nicoco35,
apologies for the issue, I never received any emails, not sure why that happened. For future reference, please email support@wp-slimstat.com instead.
We are working on a brand new add-on bundle, which encapsulates all add-ons in one single WP plugin, so that you don’t have to install them separately. In the meanwhile, unfortunately installing all the plugins individually is the only available option. Thank you for your patience.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Conflict with Total cacheHi @norbou,
thank you for all the information. We’re going to release version 4.8 soon, which should address the issue with Browscap. Stay tuned.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Stats Not Working?@pawdl I just accessed your website, and my three page views were tracked as expected (IDs=2004, 2006, 2007). Are you sure you don’t have an Ads Blocker in your browser preventing Slimstat from logging your visits?
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Stats Not Working?@felixt80 thank you for taking some time to test our next release. It confirms what other testers have told us! We are finalizing a few details, and this new update should be officially pushed to the WordPress repository early next week.
Take care,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Stats Not Working?Yes, I’m working with our hosting provider to fix that problem. In the meanwhile, you can go to our Github repository and download it from there:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Unzip the file and upload its content to your server under
/wp-content/plugins/wp-slimstat/
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Stats Not Working?It would be great if you could test version 4.8.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Stats Not Working?@pawdl did you turn the CDN option off, if you’re testing version 4.8? That might be the reason why Client mode is not working.
Forum: Reviews
In reply to: [SlimStat Analytics] AMAZING support!!!Thank you for your kind words!
Jason