Stats Not Working?

  • Resolved pawdl

    (@pawdl)


    5 years ago

    My server logs show visits to my website, but Slimstat doesn’t seem to be logging them since the last update (v.4.7.9.1). I haven’t changed any Slimstat filters and I normally see Google bots in the dashboard’s “Visitor Activity” section. Now, Slimstat hasn’t shown any new activity since about 4/22. I suspect that is when I updated either the last time or the time before, but not sure. There were two updates close together and I may have been hoping that the most recent update would fix the lack of logging by Slimstats.

    I am running WooCommerce 3.6.2., PHP version: 7.2.7. Am I missing something? Am I the only one?

    Thank you…

    • This topic was modified 5 years ago by pawdl.
    • This topic was modified 5 years ago by pawdl.
Viewing 6 replies - 31 through 36 (of 36 total)
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  • felixt80

    (@felixt80)

    4 years, 11 months ago

    Hello,
    I’ve just installed version 4.8 following your instructions and it seems to work fine.
    I configured it in client mode, setting the cookie; I have WP-SuperCache and Autoptimize plugins enabled.
    The website is https://www.felicetufo.com (if you want to check something).

    Thanks a lot!
    Felice

    Plugin Author Jason Crouse

    (@coolmann)

    4 years, 11 months ago

    @felixt80 thank you for taking some time to test our next release. It confirms what other testers have told us! We are finalizing a few details, and this new update should be officially pushed to the WordPress repository early next week.

    Take care,
    Jason

    Thread Starter pawdl

    (@pawdl)

    4 years, 11 months ago

    I’m probably doing something wrong. I uploaded the resulting files to /wp-content/plugins/wp-slimstat/. Verified the version on the plugin page is 4.8. Now, nothing logged since. I have tried:

    Client Mode enabled / CDN Enabled
    Client Mode enabled / CDN Disabled
    Server Mode enabled / CDN Enabled
    Server Mode enabled / CDN Disabled

    Nothing logged yet after uploading 4.8 files.

    Plugin Author Jason Crouse

    (@coolmann)

    4 years, 11 months ago

    @pawdl I just accessed your website, and my three page views were tracked as expected (IDs=2004, 2006, 2007). Are you sure you don’t have an Ads Blocker in your browser preventing Slimstat from logging your visits?

    Jason

    felixt80

    (@felixt80)

    4 years, 11 months ago

    @pawdl if you have any caching plugin try to empty the cache after reinstalling slimstat. Also I noticed that sometimes the delivery of the tracking code through CDN does not work and the cookie is not set, so I disabled the CDN.

    Thread Starter pawdl

    (@pawdl)

    4 years, 11 months ago

    Probably the reason your views were tracked is because I went back to 4.7.9.1. I may have to check for an ad blocker, but if it is, how many true visitors will be using an ad blocker?

    I have no caching plugins.

    I will try to reinstall 4.8 later today.

Viewing 6 replies - 31 through 36 (of 36 total)
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