Jason Crouse
Forum Replies Created
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Forum: Plugins
In reply to: [SlimStat Analytics] Doesn’t show Visitors ActivityCould you please enable Debug Mode (under Maintenance), then copy the SQL query in the Activity Log and run it in phpmyadmin?
Thanks,
JasonForum: Plugins
In reply to: [SlimStat Analytics] SCREEN OPTIONS doesn’t openAlso, I would recommend starting your own thread instead of commenting on an existing one opened by another user, the mods don’t like that around here 😉
Forum: Plugins
In reply to: [SlimStat Analytics] Update to 4.8.3 Not Working@softfully could you please enable Debug Mode (under Maintenance), then copy the SQL query in the Activity Log and run it in phpmyadmin?
Forum: Plugins
In reply to: [SlimStat Analytics] SCREEN OPTIONS doesn’t openPlease start a new thread.
Forum: Plugins
In reply to: [SlimStat Analytics] Update to 4.8.3 Not Working@softfully can you check with phpMyAdmin that your table wp_slim_stats contains a new column ’email’ ?
Thanks,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Update to 4.8.3 Not WorkingHi @steveraven
could you please make sure you clear your server/CDN/Cloudflare cache? I suspect you might still be loading the old Javascript code for the admin. If that doesn’t help, could you please contact me at https://support.wp-slimstat.com with a few screenshots outlining the issue? It would be great if you could also inspect your browser’s devtools console to see if you have any Javascript errors there.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Access Log Refreshes One Time OnlyTerrific, thank you for letting me know.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] SCREEN OPTIONS doesn’t openThank you, both!
Forum: Reviews
In reply to: [SlimStat Analytics] Superb supportThank you for your kind words!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] SCREEN OPTIONS doesn’t openwould you mind testing the new version on Github to see if it solves the problem?
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Access Log Refreshes One Time OnlyAs noted previously, our browser clears the cache on close. We’ve manually cleared the cache as well and the problem still persists.
Can I ask you to download the latest version from Github and give it a try?
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Send reports by emailHi,
yes, we do offer a premium add-on that enables this feature in Slimstat:
https://www.wp-slimstat.com/downloads/email-reports/
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Access Log Refreshes One Time Only – NEW THREADYay, this is GREAT news, my friend! Thank you for your patience. I’m going to investigate why other people are reporting that this is still not working for them, and maybe implement a more drastic solution to this issue.
Take care,
Jason.Forum: Plugins
In reply to: [SlimStat Analytics] only slimstat 4.8 refreshes itself normallyThank you for the info, I’m looking into this and this time I’m sure I have the right solution to the problem. Stay tuned and thanks for your patience!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] only slimstat 4.8 refreshes itself normallyClosing as duplicate.