cognitiveclass
Forum Replies Created
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Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Does not work and no support at all@wolfandgentlemen
Would it be possible for you to create a new topic in the support forum and fill in the “Link to the page you need help with” box? It would help us diagnose your issue.@alwaysenthusiast
Thanks for bringing this to our attention. We’ll look into it and get back to you.Regards,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Does not work and no support at all@wolfandgentlemen
AlwaysEnthusiast’s suggestion should fix your issue. We’re updating the setup process in the upcoming version to clear this confusion.@alwaysenthusiast
Thanks for helping wolfandgentlemen. We’re glad to hear you figured out your issue with improving entity recognition. If you have any further concerns, feel free to let us know and we’ll address it as soon as we can.Regards,
Cognitive Class- This reply was modified 8 years, 7 months ago by cognitiveclass.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Uncaught SyntaxError: Unexpected numberHi kitabi,
Sorry for the absence. If you’re still interested in using this plugin, please provide us with the full JS error and we’ll be happy to help.
Thanks for your patience,
Cognitive Class@dharjeezy
This was most likely caused by your plugin files being corrupted.@chriskq @acuione
These errors are caused by incompatible versions of PHP. We’ve recently released an update that improves compatibility with older PHP versions. Try updating your Watson Conversation plugin or your PHP installation to resolve these issues.Thanks for your patience,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] no workHi kkaluza,
Did you set up your chatbot using a free IBM Cloud account and configure the plugin with your chatbot’s credentials? This free course guides you through this process if you haven’t done it yet.
By default, the chat box doesn’t display until you specify the pages on which to display the chat box in the “Behaviour” section of the plugin settings, so make sure you also complete that part of the set-up.
- This reply was modified 8 years, 8 months ago by cognitiveclass.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Chat Widget linked to random pageHi Crispin,
We have just released an update fixing the link color issue. Please update your plugin to the latest version and let us know if you have any further issues.
As for the chat box linking to the random page, our plugin renders the chat box in the footer of the web page and it appears that your footer is wrapped in a hyperlink. This is likely an issue with your WordPress theme – could you provide us with the name of the theme you’re using?
Thanks for your patience,
Cognitive Class- This reply was modified 8 years, 8 months ago by cognitiveclass.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Does not work and no support at allHi,
The credentials page for Watson Conversation has recently changed and we will update the instructions to make this process clearer for future users. As for the link colour, we have just released an update fixing this issue. Please update your plugin to the latest version for the fix.
Thanks for your patience,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Does not work and no support at allHello AlwaysEnthusiast,
We’re sorry for your difficulties in setting up the plugin. If your support tickets have been deleted, it was not done by us.
If you could provide us with the exact error message, we’d be happy to help you. Also, on the page where you obtained your service credentials, what is the Workspace URL?
Thanks for your patience,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Not working on iOSHi Emiliano,
Thanks a lot for your feedback!
We will perform further testing on iOS to improve cross-platform compatibility for the next update. Stay tuned.
Regards,
Cognitive ClassHi Milla,
Sorry for the delay. It appears you are using an old version of PHP which is not currently supported by this plugin; this will be addressed in an update soon. To fix this issue sooner, you can update your PHP version to 5.6 or greater.
Regards,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Recording the Watson conversationsHi @pliniofm,
Watson Conversation has actually recently added the ability to view past conversations in the “Improve” tab for your workspace in Bluemix. From there, you can see a history and analysis of all conversations.
Cognitive Class
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Fill a form before open the conversationHi pliniofm,
As with your other requests, this is one of several features which are currently not supported, but work is being done to support them in the future.
Regards,
Cognitive ClassHi pliniofm,
Currently, this feature is not supported by Watson Conversation or by the plugin, but support for this is planned in the future.
Regards,
Cognitive ClassForum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Basic – API KEY – Unauthorized ErrorHi @pliniofm,
Did you try changing the API URL in the settings page to the one provided to you on the Bluemix Service Credentials page?
Hi pliniofm,
By default, the chat box is displayed at a small distance from the border. The ability to change the distance from the border will be added soon. Also, the setting to start the chat box minimized has been fixed in a recent update, so that should be working now.
Regards,
Cognitive Class