cognitiveclass
Forum Replies Created
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Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Privacy PolicyHi Anna,
As long as you don’t use the “Usage per Client” feature in the Advanced Features section, yes, this plugin is GDPR compliant.
Hello bbhunt,
We are very sorry for the inconvenience. We are working on your issue to have a fix ready soon and we will improve our processes to prevent delays in responding to future support threads.Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Become a Partner doesn’t workThanks for bringing this to our attention. We are currently working to address this issue.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] window sizeThanks for your feedback, we will look into ways to improve size customization.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Chat Does Not Scroll AutomaticallyHi bbhunt,
Very sorry for the inconvenience. We are working on this issue and will improve our processes to respond more promptly to support posts in the future.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Watch video (youtube/vimeo) no ChatbotHi,
Perform the following instructions to get this html code:
- Navigate to the YouTube page of the video you want to display.
- Click on the “Share” button under the video
- In the window that pops up, choose the embed option. This should then provide you with the required HTML code to put in your chatbot’s message.
These instructions tend to be the same or similar on other video-sharing sites such as Dailymotion or Vimeo.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Does not connect to assistant serviceHi Alessandro,
This appears to be due to the an incompatibility between the Watson Assistant plugin and your “Coming Soon” plugin. We’ll look into the issue and keep you updated on its status. Thanks for your patience.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Error set up pluginHi,
Can you provide the original sentence in Spanish? Also, how exactly did you reach the login page where you received this error?Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Open Chatbot Full screen on smartphoneThanks for bringing this to our attention. We will add a setting to show the chat box in full screen by default in our next update.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] PHP Parse error in version.7.1Hi Kathy,
Sorry for your difficulties. The parse error has been fixed in version 0.7.3 of the plugin, so you can reinstall the plugin without issue. Do you need help removing the plugin from your website?Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Open Chatbot Full screen on smartphoneHi,
Thank you for your kind words. To show the chat box in full screen by default, go to the Chat Box tab under Customize Plugin settings, and set Chat Box Minimized by Default to No. Let me know if you experience any further issues.Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] upgrade to 0.7.0 has fatal errorVery sorry for the inconvenience. The missing files have been added and it should be fixed now.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Watson assistant stop workingHi, this appears to likely be an issue with some change in configuration of your website or server. Can you remember any particular changes you made to your website before the plugin stopped working?
Hi, I would like to make the correction that the “link to the page..” actually is visible to other users as well, but only if they are signed in.
Hi, thanks for bringing this to our attention. This issue will be fixed in the next update.