cognitiveclass
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Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Problems visualising @Hi, this happens because Watson Assistant uses the @ character to refer to entities. If you want to use the @ character as normal text, you need to add a \ in front of it so that test@test.com becomes test\@test.com.
Hi, this setting can be found under the Appearance settings with the name “Chatbot Typing Animation”.
Hovering over the setting name should provide the following description:
“When this is enabled, the plugin will display a “typing” animation for a short time before displaying chatbot responses, to make it appear as if the chatbot is thinking and typing like a real person.”You can also can see an example of this animation by scrolling down in the chat box preview on the same page.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Chat box not closingHi,
Thanks for bringing this to our attention. This will be addressed in the next update. Until then, the chat box can also be minimized by clicking anywhere else on the chat bot header.
When creating posts, there is a “Link to the page you need help with” field that you can fill in which is only visible to me. Alternatively, you can email me privately at hasan.siddiqui@ibm.com. I will need to be able to talk to the chatbot to investigate the issue.
Hi Josiah,
Could you update to the latest version of the plugin, go back to your Context Variables page and let me know if the values next to the input boxes are correct? Also, if you could provide the link to your website, it could help me in diagnosing the issue.Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Minimized chatbox image too bigHi,
The latest update includes settings for customizing the size of the button icon and text. Please try it out and let us know if you have any further concerns.Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Can’t change input text colorHi,
This should be fixed in the latest release. Please update and let us know if you’re still experiencing issues.Hi Ram,
Could you try updating to the latest version and let me know if you’re still experiencing issues?
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] How to save conversation?Conversations are saved by Watson and can be accessed by opening your Watson Assistant workspace in the IBM Cloud Console (same page where you created your chatbot) and clicking on the Improve tab (third tab on the left side of the page).
Hi,
I noticed you are using Autoptimize. Do you have any other caching plugins installed on your website?
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Accessing values from wordpress databaseHi Josiah,
The plugin also currently has WordPress hooks that you could potentially use to write your own PHP function that accesses your database and adds these values to the chatbot response. This feature is currently undocumented, but there is a filter hook with tag “watsonconv_bot_message” that is called before the chatbot response is sent to the user.
By attaching a function to this hook, you can check if the response contains a specific intent or certain text, and if so, then you query your database for the required data and modify the response to include it.
Feel free to let us know if you have any further questions.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Which html tags can be rendered?There must be something in your style sheets that’s setting “list-style-type: none” for ul and li tags specifically in the chat box. For some reason, this doesn’t seem to apply to regular pages on your website.
Without looking at your site, I can’t know the exact CSS causing this, but if you inspect the
<li>element in the chat box with your browser you should be able to find the CSS selector that’s applying this styling.- This reply was modified 8 years, 2 months ago by cognitiveclass.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Which html tags can be rendered?Could you try also changing one of the
<li>tags to<li style="list-style-type: disc">or<li style="list-style-type: circle">?If this doesn’t work, is this issue present across multiple browsers/devices or just a specific one?
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Which html tags can be rendered?Hi Josiah,
Would you mind changing the<ul>tag to<ul style="list-style-type: disc">or<ul style="list-style-type: circle">and seeing if it makes a difference?- This reply was modified 8 years, 2 months ago by cognitiveclass.
Forum: Plugins
In reply to: [Chatbot with IBM watsonx Assistant] Which html tags can be rendered?Hi Josiah,
The plugin should be able to render any html element that fits within the bounds of the chat box. There was a styling issue with lists that has been fixed in the latest update. Please let us know if you experience any further issues.