Codemenschen
Forum Replies Created
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Hi @infoudoy,
Sorry for the late reply. I’m happy to hear the issue has been resolved. If you encounter any other problems, don’t hesitate to contact us.
In addition, we have changed the support system to a new platform called Wp-sofa. Please visit the purchase page and click on the support banner. That platform will help us get online and solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!Hi @echappee06
Pls reload the page and try again. You can register with your email in our platform wp-sofa.chat and send us your request. Thanks!
Hi @echappee06
For prompt and accurate assistance with our plugin, please visit the purchase page and click on the wp-sofa.chat link in the support section. That platform will help us get online and solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!
Hi @smartengineerusa
Please go to the page where you purchased or used our plugin. There you will see a link to the new platform (wp-sofa.chat) in the support section. That platform will help us get online and solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!
Hi @gtissa
Please go to the page where you purchased or used our plugin. There you will see a link to the new platform (wp-sofa.chat) in the support section. That platform will help us get online and solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!
Hi @wendyjbrown
Please go to the page where you purchased or used our plugin. There you will see a link to the new platform (wp-sofa.chat) in the support section. That platform will help us get online and help you solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!
Hi @markus
Please go to the page where you purchased or used our plugin. There you will see a link to the new platform in the support section. That platform will help us get online and help you solve the problem you are facing as quickly and accurately as possible. We understand this may cause some inconvenience, thank you for your understanding and cooperation.!
Hi @Atipa, thanks for your message.
We will retest our plugin on the latest version of WordPress.
Best regards
Hi @ayrancd, yes, that’s right. Just only in the Pro version you can hide it. In addition, if you purchase the Pro version, you can edit the logo, font size, color of text, change the background, have more Templates… and in the general settings section there will be more installation options.
Hi @ayrancd , You can hide the first step by changing the setting of Hide voucher First step->Yes
Image: https://drive.google.com/file/d/1igDS9K8An4wt4YJRUpUxpE4NwAcSzAnP/view?usp=sharing
Hi @w3stside
Please go to the page where you purchased or used our plugin. There you will see a link to the new platform in the support section. That platform will help us get online and help you solve the problem you are facing as quickly and accurately as possible. Thank you!
Forum: Reviews
In reply to: [Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported)] Good pluginHi @kambro, Sorry for the late reply. Thank you for your review, we really appreciate your candid comments.
We are constantly working to improve our plugin product. All of your reviews and comments are the driving force for our continuous development. If you have any issues that require support, please feel free to contact us. We will help you solve it. Also, if possible, please help us get a better rating (4-5 stars). We thank you very much.
Best regards
Hi @thomasltn, thanks for your message.
We will check and update in the next version.
Hi @wpusr1 ,
Currently, in the backend, there is no custom function for decimals. Thank you for your idea, we will look into the problem and have a solution for the decimal problem.
In addition, on the Support section of the Giftcard site, we have provided a new support platform to help us exchange and work faster. Please take a look and if there are any further problems, please feel free to contact us. Thank you!
Hi @srlobo
Yes, it is only available on the Pro version.