BraveNewCode Inc.
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For clarity, the Firefox logo represents the Firefox browser. We haven’t been able to extensively test FirefoxOS. If you want to help our support team do so, you can report the issues to support@wptouch.com, and we’ll be able to zero in on the issues.
As you’re a WPtouch Pro customer, we’ve moved this conversation to the support system at http://support.wptouch.com/ thanks, c.
Hi, there are a few ways to make a DIV sticky in HTML, I would recommend taking a look at this tutorial http://stackoverflow.com/questions/2907367/have-a-div-cling-to-top-of-screen-if-scrolled-down-past-it for an easy example of how to do it with jQuery. Thanks, c.
Hi Alex, I’m not quite sure I understand your question, could you provide me with a little more details, or an example? Thanks, c.
Hi, as far as the menu caching issue goes, are you sure you removed the items from both the desktop and mobile menu? If you could verify that, that’d be great. And with regards to indents, you can stylize the indent of menus with CSS to increase the menu depth, depending on your personal preference. c.
Hi, it sounds like you may not have setup your server directories properly. If you follow our guide at https://support.wptouch.com/support/solutions/articles/5000525315-preparing-your-server-for-wptouch, I’m confident it’ll help. c.
Hi, we took a look at your site but it doesn’t appear to be running WPtouch at the moment. Based on your description however, I wonder if you’re perhaps using a visual composer or another tool that wouldn’t place content into the traditional WordPress content area for WPtouch to load? Best of luck, c.
Hi talgalili, WPtouch works well with WP Super Cache in thousands of installations, across a variety of hosts. We appreciate that you’re experiencing ongoing difficulties in your unique combination of hosting environment variables, so perhaps trying a different caching plugin will be better suited to your particular host? Thanks, c.
You should find today’s release (3.8.8) resolves this issue. Thanks for reporting it!
Hi Jon,
Looking at your website on an iPhone on our end, we see the WPtouch theme. If you’re still seeing the desktop theme on your device, scroll down and look for the link to “Switch to Mobile Version”. Tap on the link and it should take you back to the WPtouch theme.
Regards,
WPtouch Support
Hi Jonathan, there was recently an update to Google Chrome that is causing issues with our Preview functionality, we’re aware of it and working to find a resolution.
As for your primary concern, we’re not aware of any conflicts with the W3 plugin that could be causing the issues you’re describing, but I would suggest disabling it while testing WPtouch and see if our plugin is working properly with caching turned off.
Thanks, c.
Hi, you’ll be able to use Custom CSS in our Custom Code dialog box to hide desktop items, we have a tutorial at https://support.wptouch.com/support/solutions/articles/5000523495-adding-custom-styling-to-your-mobile-theme to help! c.
Hi, if you copy and past the CSS directly into our Custom Code box, that should work for you. c.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Related PostsHi,
After taking another look. I see that the related posts do change. Here are two examples:
https://www.dropbox.com/s/bs54wou35wwcm8w/CapturFiles-Sep-30-2015_06.24.52.png?dl=0
https://www.dropbox.com/s/78a4o4ixov07suj/CapturFiles-Sep-30-2015_06.24.32.png?dl=0Searching for teoman, We only see one search result:
https://www.dropbox.com/s/tgkqxxamcq96m77/CapturFiles-Sep-30-2015_06.26.38.png?dl=0Regards,
WPtouch Support
Hi,
“Hello, we bought the pro version but did not get an answer back on the support section of the official wptouch website for some days so we are trying here.”
Sorry to hear about this. We must have missed your e-mail or it didn’t go through. Note that you can always login and submit a ticket at https://support.wptouch.com/helpdesk/tickets
To remove those pages, simply add:
<style type=”text/css”>
#sidebar {
display: none !important;
}
</style>to the Core Settings > General > Custom Code area.
Regards,
WPtouch Support
