Aaron Queen
Forum Replies Created
-
Forum: Plugins
In reply to: [WP Customer Reviews] How long does it take to show up in Google Places?It -can- be picked up by Google Places.. There is no guarantee. I don’t have any specific examples at the moment, but some users could reply to this thread if Google has picked up your reviews and/or hCard that the plugin provides.
Forum: Plugins
In reply to: [WP Customer Reviews] Warnings generated by Google Rich Snippets ToolHi Michael,
These errors are caused by the theme itself, which is using the hFeed microformats for the actual page/post content, but without some required data. You can probably very quickly fix this problem by taking the “hfeed” class off of the <div id=”content” class=”hfeed”> .. it doesn’t do much with the missing fields.
The “main focus of the page” warning can usually be ignored (for now). Google usually determines this if the review shows up too close to the header, OR too close to the footer.. It’s odd, but I guess they deem header and footer text irrelevant to the page content.
Hope this explained it well, and glad you enjoy the plugin.
Forum: Plugins
In reply to: [WP Customer Reviews] FlukeyWe don’t have any other unresolved reports of issues with the newer version. I have a feeling this issue may be related to the database being used in a multisite environment.. nothing else has changed since the last version that would cause something like this. As far as the stars showing or not, that code has not been touched in the last 10 updates or so.
There could be a couple of things going on with this, but the stars not displaying would be a theme or CSS issue. The reviews not showing up in admin may be related to it trying to use 2 different database tables.. I will do some checking. Unfortunately, I don’t have a working multisite environment to test it on, so I will have to get that setup soon.
Forum: Plugins
In reply to: [WP Customer Reviews] Updated to new version and reviews were not being addedWhat version did you revert to, and which version did you try.. Also.. are you using a multi site or multi user format, or is it a single blog installation? I’d be interested to know if reviews were not being listed also, since they all run through the same type of query, it would make sense that no reviews would show if it would not add them also.
Thanks for the info.
Forum: Plugins
In reply to: [WP Customer Reviews] [Plugin: WP Customer Reviews] No spaces2.2.9 should fix this issue. It was stripping out double spaces for some reason.. I’m sure we had a good reason at the time 🙂 Look for 2.2.9 to hit update servers in a few minutes.
Forum: Plugins
In reply to: [WP Customer Reviews] Here's a fix for multisite!You actually provided the instructions for upgrading in your first post, which is what I provided in the FAQ tab of the plugin page (on this site). Basically, just export [prefix]_wpcreviews table and then import it to [prefix]_[#]_wpcreviews would be what I would recommend.. I’m always available for support hourly if something comes up that needs help though 🙂
Be aware that removing this does make the hReview format not validate, and it would never get indexed by any spider as a microformat, since it would be incomplete.
Just a disclaimer to all that wanted to do this 🙂
Forum: Plugins
In reply to: [WP Customer Reviews] Here's a fix for multisite!Thanks for the help goetree.
2.2.8 will be released in a few minutes, and adds multi-site support by default. I’ve added a link to this post on the “FAQ” page of the plugin, so that existing multi-site users can use your tutorial in the first post to migrate over to the db_#_table format from the db_table format. I don’t have a good working multi-site to test this on, but my initial tests had it working fine. If there is any issue, please let me know.
As far as the hCard information spewing random gibberish, please let me know where that is, or provide an example of a site that is doing it. There should be no distinction in the code that makes it do anything different for a multi-site vs a single blog since they all run the same underlying functions. Let me know what the issue was with this.
Forum: Plugins
In reply to: [WP Customer Reviews] [Plugin: WP Customer Reviews] Aggregate scoresThe plugin supports aggregate reviews.. it just does not display them to the user… it is a hidden element that is hCard compliant. We’ll try to get the option to show/hide the aggregate/average review to the user in the next version.. until then, you could have a developer modify the CSS to display it since it’s already being output 🙂
Forum: Plugins
In reply to: [WP Customer Reviews] Here's a fix for multisite!Thanks for looking into this. We will try to release a multisite capable update soon. This will help all those until then 🙂
That is fine.. The plugin does not contact any spam services, but instead uses some anti-bot techniques to prevent automated submissions.
The plugin -does not- have any functionality in it to mass delete reviews, not automatically or manually. There must be some other plugin that is interfering with it.
Since all of the reviews are missing from admin, it rules out a theme issue, since themes usually only control things on the user side of things.
Since the page is coming up 404, it means that something is completely keeping the reviews page from even being shown. WordPress itself controls 404 pages, so this would have nothing to do with the plugin as far as the 404 page.
I would suggest listing all of the plugins or customizations being used on your WordPress installation (and the version of WP you are running). You could also try disabling each one-by-one and then clearing any caching plugin you may have installed.
We haven’t received any other reports of this happening from other users of the plugin (over 7,000 now) , so I’m guessing it is localized to your WP installation somehow.
We’ll get it figured out!
If you want me to take a look at it, you can email me some info for your blog to aaron [^at^] gowebsolutions.com and I will see what I can find out. If you have access to cPanel on your server, that may also be helpful login info to have so I/you can check the raw database for the plugin and see if the reviews did indeed get deleted from the database somehow or if they are still there.
Thanks!
Forum: Plugins
In reply to: [WP Customer Reviews] [Plugin: WP Customer Reviews] javascript void (0)The button (and review form) is appearing twice on your page.. Once inside your image gallery (for some reason?).. You can view the source to verify this.. It’s showing up inside of <ul id=”mycarousel”> , but is hidden with the overflow.
The action for the button is by ID, so it is attaching itself to the click event and form that is shown on the page first, in the image gallery.. You may want to check as to why this image gallery is pretending it is a page or how it is outputting the list of images, because something seems wrong there.
Let me know what you find out!
Forum: Plugins
In reply to: [WP Customer Reviews] [Plugin: WP Customer Reviews] No form shows on pageThere is a jQuery error on the page already, so the script for the button is not able to function. The error on the page is:
$.fn.fancybox.build is not a function
Something to do with the FancyBox plugin perhaps?
Interestingly enough, this error shows up on the “about” page, and probably every other page as well. It looks like your theme is trying to include it’s own version of FancyBox as well, which could be the issue.. Not sure what the root cause is, but its definitely something wrong with FancyBox and not this plugin. Hope you figure it out!
These errors are for your theme’s usage of rich snippets for the post data.. these errors don’t have anything to do with the plugin 🙂