Aaron Queen
Forum Replies Created
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Forum: Reviews
In reply to: [WP Customer Reviews] No (human) Support Team@theswan I don’t believe this was intended to be a review for the WP Customer Reviews plugin. It sounds like a review of wordpress.org itself? If so, are you willing to remove or edit your review to reflect this?
Thanks!
Forum: Plugins
In reply to: [WP Customer Reviews] Shortcode does not display in Divi Code ModuleI don’t manage any blogs with Divi and it does not appear to be available to download for free. This limits my ability to debug the issue locally and pinpoint where the problem is – with this plugin, or with Divi.
We use the official WP methods for outputting shortcode, and I’ve confirmed the shortcode is working with several of the downloadable page builders and popular themes.
I would suggest you submit a ticket to Divi to see what their answer is.
Forum: Plugins
In reply to: [WP Customer Reviews] Photos Missing from Reviews After Update@petermjames 3.5.3 has just been released which allows more attributes on both A and IMG tags, this should cover your clever use case.
Forum: Plugins
In reply to: [WP Customer Reviews] Photos Missing from Reviews After Update@aboutwebsites Well, that sure is an interesting workaround to get images inside of review content! While this isn’t officially supported, we were able to make an update so the plugin continues to work for your clever use case.
We’ve release 3.5.2 which once again allows the “img” tag to be used with src/alt/width/height attributes only. This should accomodate your use case.
Forum: Plugins
In reply to: [WP Customer Reviews] You have failed the spambot check. Code 0@gilou24 Your web server or cache configuration is loading an old version of this required file (from a previous version of the plugin)
In the actual 3.5.1 version, the text “ajaxAct2” will appear if you search the contents, but it does not appear in the version running on your site. The version your site is serving appears to actually be prior to 3.5.0 so it’s definitely something with cache on your site (a plugin?).
The expected file: https://plugins.trac.wordpress.org/browser/wp-customer-reviews/trunk/js/wp-customer-reviews.js where you can find “ajaxAct2” if you search the contents.
I have no insight into what caching plugins or web server / hosting caching might be in place, but they appear to be ignoring query strings on JavaScript / CSS assets, which is going to always cause you headaches.
If you have a way of purging/clearing cache on your site via some plugin you are running, this should resolve the issue, but like I said, any time a plugin or WordPress itself updates, you’re going to run into issues if your caching system continues to ignore query strings ( the ?ver=# portion of the above URL )
Forum: Plugins
In reply to: [WP Customer Reviews] WP Customer Review version 3.5.0@kopite05 @ashincabo v3.5.1 has been released to fix this issue.
Forum: Plugins
In reply to: [WP Customer Reviews] WP Customer Review version 3.5.0@kopite05 @ashincabo We’ll have a fix for this released shortly.
Forum: Plugins
In reply to: [WP Customer Reviews] You have failed the spambot check. Code 0@colinibberson I tried to check it out, but every time I try to submit a review, you have a security plugin blocking the request.
Access Denied – Sucuri Website Firewall
Block reason: Your request was not allowed (site lock down mode).@cactus182 @dbrong – Please update to version 3.5.0. It should prevent these spammy exploit attempts.
@essaysnark – We published an update rapidly after being made aware of the issue. Users are notified of available plugin updates in the WordPress backend. Pinning an announcment on the forum or creating a blog post wouldn’t get in front of users, as it’s highly unlikely that users who don’t regularly login to their WP backend are going to find a random blog post or be active on this support forum.
Forum: Plugins
In reply to: [WP Customer Reviews] SpamPlease update to version 3.5.0. It should prevent these spammy exploit attempts.
We were made aware of it privately directly by WordPress.org admins, and addressed it within hours of being notified.
I’m not aware of any reports of XSS attempts prior to this thread. Whoever is attempting this is probably hitting the WP admin-ajax URL directly, likely not even visiting the page itself.
We can detect common XSS attempts and prevent the garbled (now-escaped) mess from cluttering up the backend reviews list. If that would help, let me know and I’ll incorporate some guards in the plugin.
Forum: Plugins
In reply to: [WP Customer Reviews] I am gettingThis has been fixed in just-released 3.4.4
Forum: Reviews
In reply to: [WP Customer Reviews] FineI think you may be reviewing the wrong plugin. There is an overall rating field that is always shown. There also is no Pro version released to date, just the free version.
Forum: Reviews
In reply to: [WP Customer Reviews] doesn’t workThis isn’t the official support forum. Most of the issues poster here are related to improperly coded themes. This plugin uses the official WP methods and hooks for modifying content and outputting shortcode, but some themes intentionally disable that output.
Forum: Plugins
In reply to: [WP Customer Reviews] Review form not displaying at allYou can’t use POSTID=”ALL” and also have the form display. You need to use the post or page id which is associated with your reviews. The reason is because the reviews are linked to a post, and can’t be linked to “all” posts if that makes sense.