Aaron Queen
Forum Replies Created
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Forum: Plugins
In reply to: [WP Customer Reviews] PHP 7.2 SupportI just tested it on PHP 7.2 and it seems to work just fine. I’ve seen no reports of anybody having issues on PHP 7.2 either.
I also just bumped the WP version up to 5.2 for the upcoming release as it seems to work fine on WP 5.2 as well.
Thanks for the question!
Forum: Reviews
In reply to: [WP Customer Reviews] Email is not responsiveThis plugin has nothing to do with email, nor do we collect user information. Please be more careful when leaving nonsense reviews.
Forum: Plugins
In reply to: [WP Customer Reviews] Review Block Appearing Twice?The form is tied to a single post. If it were tied to multiple, you wouldn’t know which item you are leaving a review for. Because of this, it’s either a single post id or all.
You might be able to use two codes to output only the form for one post if, then the other code to show all reviews?
Forum: Plugins
In reply to: [WP Customer Reviews] Review Block Appearing Twice?POSTID ALL does not work with SHOWFORM. You need to specify the post/page id of the post associated with your reviews. You can find this in the URL while editing the post.
Forum: Plugins
In reply to: [WP Customer Reviews] Star Reviews Disappeared From SERPGoogle does what they want. They may have changed their algorithm or it might just be a temporary blip, no clue 🙁
Forum: Plugins
In reply to: [WP Customer Reviews] Average reviews and Stars not showing.I’m guessing that you are using shortcode to output the aggregate rating below the other review block. I’m not sure why you don’t output the aggregate with the other review block above?
Find out which page/post ID that all of your reviews are associated with by clicking on the Reviews menu item on WP admin (is it the homepage page ID, the review page ID, the “add your review” page ID?) and then use that POSTID=”###” in the shortcode that is outputting the top block, and then remove whatever shortcode is outputting the block with only the aggregate below, or find the correct ID to use with the block at the bottom.
It looks like the code at the bottom of the page is trying to output all reviews associated with page id 3461 (the reviews page), but there might not be any reviews associated with that page? Not sure. I’ll make a bet that POSTID=”3463″ will work, as I have a feeling all of your reviews are associated with the “Add your review” page, so that is the POSTID that you need to use in all of your shortcode.
Hope that helps!
Just that it works on multiple sites, so information doesn’t bleed over from one site database to the other. It does this by using the internal WP database tables, and not separate tables like some other plugins, which then have to create workarounds when running multiple sites on a single installation.
Forum: Plugins
In reply to: [WP Customer Reviews] Mobile – Review issueYou probably need to clear your WP Fastest Cache to allow your change to pull up.
Otherwise, the new version is out, so if you check you WP admin updates page, it should show up.
Forum: Plugins
In reply to: [WP Customer Reviews] Is it possible to add Response to reviewsYou (the admin) can respond to reviews when you go to edit/approve them. Other users can not respond or comment on reviews.
Forum: Plugins
In reply to: [WP Customer Reviews] Change Position of ‘Create Your Own Review’We’re supporting it. I didn’t see the request come in on our ticketing system, and rarely monitor these community forums.
You might be able to fix this by adding the following to your theme CSS file:
body .wpcr3_respond_1, body .wpcr3_respond_2 { margin: 0 auto !important; width: 600px; }Let me know if that helps. You can tinker with the width to achieve the positioning that you want. If you need further assistance, you’ll need to get in touch with your web or theme designer for a more custom approach to fitting it into your page.
Forum: Plugins
In reply to: [WP Customer Reviews] Exposing Reviews to other pluginsIt’s probably because the custom post type is not public, which means it isn’t intended for display directly (via URL) on the front-end. I’ll bet that other plugin only allows you to select “public” custom post types. Perhaps they could make an update to allow you to use any custom post type, since it’s not linking anywhere, just displaying text.
Forum: Plugins
In reply to: [WP Customer Reviews] Feature request: shortcode for specific reviewsThanks for the suggestion. We’ll check into this for a future release.
Forum: Plugins
In reply to: [WP Customer Reviews] social sharing for reviewsThanks for the suggestion. We’ll check into this for a future release.
Forum: Plugins
In reply to: [WP Customer Reviews] Change languageFYI – When you upgrade the plugin, your changes will likely be lost, so be sure to stash them somewhere safe so you can re-apply them.
@ngmp – try 3.2.5 and let me know if this has been fixed for you.