bobbied
Forum Replies Created
-
Forum: Plugins
In reply to: [AWP Classifieds] Change plan on renewalHi @svenpeter
Thanks for getting back to me on this. We definitely appreciate your input on this and we are considering ways for the future to make something like this happen, so please stay tuned!
You could export your listings from the Classifieds system into a CSV file, then import them into Business Directory Plugin. You’d need to create all of the same fields in the directory before doing so, but it is feasible. You can learn more about the import process in our Knowledge Base here: https://businessdirectoryplugin.com/knowledge-base/csv-import-export/
If you’d like to discuss your specific use case, feel free to reach out to our support team here: here: https://awpcp.com/contact/
Thanks for following up here. It looks like our support team is working with you and your developer on this. Unfortunately, due to WordPress rules, we are unable to provide support for premium modules through the forum here, so emailing the team is the best way to receive assistance. Thanks for understanding! 🙂
Forum: Plugins
In reply to: [AWP Classifieds] Listing not displayingThanks for posting this question. One thing that might help quickly would be to reset your Permalinks. In WordPress, go to Settings > Permalinks, then press save changes (don’t make any changes) and see if that helps.
Please try that and let me know what you find.
Hey @delcomminc
Thanks for that information. I tried this on my test site and I’m not having an issue, so I wonder if it’s something with your setup. I went to the main page of my directory and clicked on a category and the new pagination settings worked.
Have you tried a conflict test?
Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/
Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.
Please try that and let me know what you find.
Hi @delcomminc
This could be a cache issue. When changes made in the admin section don’t appear on the front end of your site, there is usually caching preventing your site from updating immediately.
We recommend clearing the server cache if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.
The best way to get uncached data on your browser is to use a Private Browsing window or Incognito mode (depending on your browser). That ensures you see the latest, correct data.
Please try that and let me know what you find.
Thanks for reaching out here. We don’t normally take tickets on weekends, so I apologize that the person who responded over the weekend hasn’t been able to respond to your question. This looks like a setup issue, so I’ll email you directly.
~Bobbie
Forum: Plugins
In reply to: [AWP Classifieds] Change plan on renewalHi @svenpeter
Thanks for writing in about this.
I’m sorry that this feature isn’t available right now in AWP Classifieds. Users must create a new listing in order to change plans.
It sounds like for what you are looking for, you might benefit from checking out our sister plugin, Business Directory Plugin. You can download the latest lite version of the free Business Directory Plugin to test it out here: https://wordpress.org/plugins/business-directory-plugin/
Users using Business Directory Plugin can change their plans at renewal time, but I’m not sure if the plugin would work for your specific needs.
Please let me know if I can help you with anything else.
The fix for this has been identified and will be released in the next version of the plugin. Thanks for your patience!
Hi @tsbweb We are using the default WordPress 2021 theme.
The shortcodes can be used to display the listing elements separately in Elmentor. These shortcodes are listed under this shortcode list here: https://businessdirectoryplugin.com/knowledge-base/shortcodes/#businessdirectory-listing
The widgets outlined in the article here require the premium version of the plugin to work.
I hope that helps clarify. Please check that and let me know if you run into more issues.
Hi @tsbweb
Thanks for following up here. We haven’t yet been able to reproduce this issue on our test sites. I have asked the developer for an update so I can give you further information about the status. Thanks so much for being patient!
Hi @ghmercado
Thanks for getting back to me on this. When I use this shortcode on my test site and I’ve included the category name of one category, and I have the table view selected on the Appearance tab, it does show as a table. Are you not getting the same result?
Hi @ghmercado
Thank you for reaching out about this.
I would recommend using the [businessdirectory-listings] shortcode. An example of what this would look like is: [businessdirectory-listings category=”Dentists”]
All of our supported shortcodes are listed here: https://businessdirectoryplugin.com/knowledge-base/shortcodes/
I hope that helps!
Hi @zepolo
I’m sorry that it seems like a long time between responses. I have requested that the developer provide a status update today, so that we know what’s happening.
Sometimes, there is a backup in support issues where a delay like this cannot be avoided. At times like this, we appreciate your patience.
Forum: Reviews
In reply to: [AWP Classifieds] Didn’t make me happy.Thank you for taking the time to review AWP Classifieds. I’m sorry you didn’t like the way the plugin worked. We do offer an Extra Fields Module that includes the ability to add custom fields, which you could use to do something like this!
Hi @zepolo
We can take a look on your site, no problem. Please contact us with a link to this forum thread and that information here: http://businessdirectoryplugin.com/contact/