bobbied

Hi @wyrmwyrx

I’m sorry to hear that you ran into issues with this! We appreciate you reporting this issue.

Our dev team is working on a fix right now, and we hope to have that released shortly.

In the meantime, it may be best to put Editors on the Subscriber role, as that is the default role for Business Directory Plugin.

I apologize for the inconvenience!

~Bobbie

Hi @liznilsen

Thanks for your question. I’m sorry to hear that you ran into issues with this!

We fully understand your issue with the spamming of inboxes. I’m not sure how your customers would feel about making their email addresses public, though, so you may want to ask them about that. We recommend not doing that to help avoid spam to the email address.

This is a common problem on all sites with user-generated content, and we fight with the same issues you do regarding spam. Have you had a chance to do the standard things, like requiring registration for sending messages? That’s under Directory > Settings > Listings > Contact Form.

We also have reCAPTCHA settings that come with the plugin. Those settings are under Directory > Settings > General tab > reCAPTCHA sub-tab and the setting details are here: https://businessdirectoryplugin.com/knowledge-base/general-tab/#recaptcha

Finally, and this is our best recommendation from outside the plugin, we have recently employed WP Bruiser on our own site, and we seem to be having a good deal of success with that. You can learn more about it here: https://wordpress.org/plugins/goodbye-captcha/

Please let me know if you have any other questions or issues!

• This reply was modified 5 years, 9 months ago by bobbied.

Hi CJ,

I’m sorry to hear that you ran into issues with this!

I haven’t seen an issue with the template overrides working properly — you could be seeing old data on your browser.

We recommend clearing the server cache, if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.

The best way to get uncached data on your browser is to use a Private browsing window or Incognito mode (depending on your browser). That ensures you’re seeing the latest, correct data.

As for adding the phone number to the contact field, we have the instructions for that here: https://businessdirectoryplugin.com/knowledge-base/add-phone-number-to-listing-contact-form/

Hi @media2020

Thanks for your question. We don’t have a setting in the plugin to handle this, so this would require customization that is beyond the scope of support we can provide here. If you’d like to proceed with that and have the right skill set, you can learn more about that here: http://docs.businessdirectoryplugin.com/themes/customization.html

However, there is nothing stopping you from creating a button on any other page, or in a widget, or even on top of the directory page to link to your special create listing page. You can even hide the Create Listing button from the menu if you’d like to use a different place on the page to link to that page. Hide it by unchecking the box next to Show the “Submit listing” button. under Directory > Settings > Appearance > General Settings.

I hope that helps. Please let me know if you have any other questions or issues!

Hi @duquebilly

I’m sorry to hear that you ran into issues with this! It sounds like you have run into an issue because those file names changed in a recent release.

The .mo and .po file names should now be called business-directory-plugin-<langcode_COUNTRY>.po, for example

This article will give you the specifics on the change, in case you need to refer to it:
https://businessdirectoryplugin.com/knowledge-base/translating-bd-other-language/

We’ll be changing the process of translating the plugin soon, using wordpress.org for that. You can see our progress on translations on WordPress.org here: https://translate.wordpress.org/projects/wp-plugins/business-directory-plugin/

Hi @pmn578z

Thanks for your questions. To keep things easy to read, I have provided answers to your questions inline below.

1- How can I easier for a listing owner to go into his/her listing without needing to search for his/her listing.

For this, we recommend setting up a separate page that will allow users to log in and edit their listings. Create the page — call it something like “Admin access” or whatever makes the most sense for your site, then put this shortcode on the page: [businessdirectory-manage-listings]. Users will then be able to log in and manage their listings.

In the latest release, we have also added the Manage Listings button to the Quick Search area on the main page of the directory. You can learn more about that in our Knowledge Base here: https://businessdirectoryplugin.com/knowledge-base/how-can-users-manage-their-own-listings/

2. When a message/comment is written in the message box at the bottom of the listing, how the listing owner is supposed to receive it. No email is received upon that.

If you have Contact forms enabled for Business Directory to use to contact the owner of the listing, the plugin can use EITHER the author’s email associated to the listing (the WP user) or the email actually included in the listing data (the listing email).

You can change this setting under Directory > Settings > E-Mail tab > General Settings sub-tab.

I hope that helps.

• This reply was modified 5 years, 10 months ago by bobbied.

Hi @julienfursat

Thanks for your question.

That’s something we can consider for future development, but not something the plugin allows for today.

We have some customization documentation that may help you here, though: http://awpcp.com/documentation/customization-guide/

I have asked the developer to respond if there is an easy way to do this, and I will put that response here once I hear back.

Hi @spespam

Thanks for that information. We would like to troubleshoot this issue with you further.

Please contact us with a link to this forum thread here: https://awpcp.com/contact/