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Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] “sync and show” not available in some productsForum: Plugins
In reply to: [WooCommerce] API WC : images can’t be uploaded anymoreForum: Plugins
In reply to: [WooCommerce] products tags in blog postHi @lealu,
Out of the box, product tag and blog post tag are handled differently. It may be possible to use the same tag for posts and products using Customization or a plugin. Here are some examples that seem related:
- https://wordpress.org/plugins/woo-simply-add-related-products-to-blog-posts/
- https://wordpress.org/support/topic/merge-posts-and-woocommerce-category-or-tag/
I hope that helps.
Forum: Plugins
In reply to: [WooCommerce] Payment Gateway disappersHi @keramikoch,
Sorry to read you are having problem on your site.
When I change the template the gateway is there again, but when I use “Flatsome” is disappers.
We here at WooCommerce.com did not develop, and we do not support the Flatsome theme, so we can’t provide guidance on this issue. I’d recommend contacting the developer for the theme so that they can assist you. You can find their contact here: https://themeforest.net/user/ux-themes
Hi @judysar01,
If the steps above did not solved the problem for you, then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there 🙂
See you!
Forum: Plugins
In reply to: [WooCommerce] Add to cart is not working for unregistered usersThanks for the update @shabbirlone , I’m happy to read you managed to fix it!
With that said, I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
Best!
Hi @costas96,
Is there a way to diplay the order number or the subscription id next to the product column at my-account/downloads/ ?
Not out of the box with WooCommerce, but that may be possible with custom codes. Since that requires coding skills, if you want to work with an expert, we recommend reaching out to someone on our [customizations page](https://woocommerce.com/customizations/).
If you are a developer yourself, I can recommend the following places for more development-oriented questions:
**[WooCommerce Slack Community](https://woocommerce.com/community-slack/)**
**[WooCommerce FB group](https://www.facebook.com/groups/advanced.woocommerce/)**
I will also leave this thread open for now just in case someone else wants to jump in to help.
Forum: Plugins
In reply to: [WooCommerce] Add to cart is not working for unregistered usersHi @shabbirlone,
I visited the link: https://various.tw/product-category/new-in/ – attempted adding a product to the cart and I see the following error from the browser’s console:
Failed to load resource:the server responded with a status of 502 (Bad Gateway)– Link to image: https://d.pr/i/pN3XWi
Since it’s getting a 502 error on the AJAX call. This could possibly indicate a PHP error is occurring. WooCommerce logs all fatal errors. So you can go to
WooCommerce > Status > Logsand then select the fatal error file from the dropdown. This might give you some additional clue as to what code is causing the error. And whether it’s part of your theme or another plugin.If there are no fatal errors recorded then you could look into setting WordPress in debugging mode and logging errors/warnings to a file. The following documentation explains how this can be done: https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
If it’s only happening with your custom theme, I would definitely suggest contacting the custom theme developers. Since they would be in a better place to determine which code could be conflicting.
– More about conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
I hope this helps,
best.
Hi @novelfashionth,
A newer version of the Facebook for WooCommerce plugin was released yesterday. Please update and see if that helps.
In case the update did not help
As a next step, I recommend you reach out to the Facebook Business support at Facebook, via the Contact support link for further support on this.
You may clarify, that we recommended reaching out to them on this.
Please keep us posted on any possible fix.
Best.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce The list of scheduled action pending and cancelledHi @abiadigital,
That’s awesome! I’m glad to know the problem is finally fixed.
We do encourage the community members to update the thread with what worked for them just in case someone else is searching for the “same” problem.
This was a good example of what we want to see.
Thanks again!
Forum: Plugins
In reply to: [WooCommerce] Undefined property: stdClass::$versionHi @jjwitton,
I’m not sure this is correct as I’ve already installed the theme on another site and this issue does not happen on that site.
You can update the theme developers with the information above, so they can guide you further.
You can also keep conflict testing and comparing with the working site to have a clue on what may be going wrong.
After your confirmation of the theme being the problem and the theme developers’ clarification of this error being harmless and that it could be ignored, I’m going to mark this as resolved.
If you have any further questions, you can start a new thread.
You can still comment on this thread to share updates for the community.
Forum: Plugins
In reply to: [WooCommerce] Thumbnails of downloadable productHey @wpradio,
Sorry for the delay.
I’ll take a look at this and update you via the thread soon.
Thanks.
Forum: Plugins
In reply to: [Meta for WooCommerce] Error connecting to facebookHi @mateusrovedaa,
Yes, that is the expected behavior of the error message.
More about it discussed here:
– https://github.com/woocommerce/facebook-for-woocommerce/issues/1529
Forum: Plugins
In reply to: [Meta for WooCommerce] Lead Events Being DuplicatedHi @crownmarketers,
To clarify the issue further, I’d recommend taking a look at the forum thread linked below, as it has a detailed reply from Will regarding some of the troubleshooting steps to verify what is occurring with the event_id parameter on a site:
Forum: Plugins
In reply to: [Meta for WooCommerce] Deduplication api problem facebookHi @mansitkd,
do u know how to desync api?
Are you looking for a way to disconnect your WooCommerce store from your Facebook shop?
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.As for this section:
AddToCart Event Not Deduplicated
You’re sending AddToCart events across the pixel and server connection, but they’re not deduplicated since you didn’t add an event_id parameter for this event. Without an event_id for this event, your AddToCart events will be counted twice since they cannot be deduplicated.
This may cause problems with the attribution of your ad campaigns.To clarify the issue further, I’d recommend taking a look at the forum thread linked below, as it has a detailed reply from Will regarding some of the troubleshooting steps to verify what is occurring with the event_id parameter on a site: