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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Multiple Shipping Methods Per ProductHi @corpclik,
We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
Best!
Forum: Plugins
In reply to: [WooCommerce] Hide empty categoriesHey @craigmckee,
We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
Best!
Forum: Plugins
In reply to: [WooCommerce] Fatal errorHi @adamrj01,
Sorry for the delay on this.
If you are still experiencing this, can you please confirm if the behavior is still the same after a conflict test?
More about it here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Thanks!
Forum: Plugins
In reply to: [WooCommerce] Placeholder for emailsHi @alauer,
If you want to keep it in the forums here that’s all good too.
If you need help with any subscription purchased at WooCommerce.com you can take advantage of our premium support by creating a ticket at: WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
You can find email variables here: https://docs.woocommerce.com/document/automated-follow-up-emails-docs/email-variables-and-merge-tags/
I hope this helps.
Hi @mjmontero,
I just wanted to add that, before creating the support ticket if not yet done, please reach out to Facebook Support and let us know what they think could be the problem with the discrepancy.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce] Shipping methode can not be renamedHi @timscha,
Sorry for the delay to reply.
If you are still having this issue with only the storefront theme and WooCommerce active, please leave only the 2 active and share a link to a recording to see the behavior in action.
Thanks!
Forum: Plugins
In reply to: [WooCommerce] PayPal Standard with IPN: NOT Checking if IPN response is validHi @alh84001,
Sorry for the delay getting back to you on this.
BUT… Sometime after the customers pay I receive only the POST message from PayPal but seem that WooCommerce not send back Response to PayPal to confirm IPN and so the payment process not continue… and from the customers point of view nothing happens… And my order still “Waiting Payement”…
If you are still facing this issue, are you able to consistently replicate this behavior by placing a test order?
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Forum: Plugins
In reply to: [Meta for WooCommerce] Zero price after syncHi @galinabublik,
We need more details to narrow down the problem.
Is this your first sync to Facebook, or you had it working before?
What do the products with 0 price have in common or every product in the catalog display zero as price?
Please share links to the products from the Website. Did you reach out to Facebook support about this as well? If not yet please do and keep us posted.
Hi @galinabublik,
Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there 🙂
See you!
Forum: Plugins
In reply to: [Meta for WooCommerce] Are server side events “included”?Hi there Carmine,
I’ve made a little effort, but I did not get what the first question is. Please explain that in more details.
As for the “Missing event name” problem, please share a screenshot of the error message you see.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
Forum: Plugins
In reply to: [WooCommerce PayPal Checkout Payment Gateway] Paypal do not function for CNYHi @delecroixfr,
I see there are quite few errors in the browser logs: https://d.pr/i/Zv0uBZ
We’d like to look into this further.
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Meta for WooCommerce] Something went wrongHi @amast7,
Thanks for sharing the system status report that was helpful and it looked good.
As a next step, I recommend you reach out to the Facebook Business support at Facebook, via the Contact support link for further support on this.
You may clarify, that we recommended reaching out to them on this.
Please keep us posted on any possible fix.
Best.
Forum: Plugins
In reply to: [WooCommerce] Thumbnails of downloadable productHey @wpradio,
Just an update that I have created a new issue for the developers to look into this.
Here: https://github.com/woocommerce/woocommerce/issues/29988
You can keep track of the progress from the issue above.
Best!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe payment option not showingHi @valci1,
I correctly set up Stripe in Woocommerce with every key anche webhook, but Stripe payment option is not showing in my checkout page
Please share a link to a product to test this out.
Thanks!
Hi @infinitee,
Thanks for sending those logs over.
We’ve seen this issue be caused by security plugins blocking the request- can you disable the Wordfence Security plugin that’s active and try again?
If you’re still getting that error, can you disable all plugins except for WooCommerce and WooCommerce Shipping and Tax and take a look?
Keep us posted on how that goes.
Best!