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Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] Errror using Facebook for WooCommerceHey @itswphelp,
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [WooCommerce] Add Customer ID to My Account PageHi @scott74,
It looks like everything is alright.
I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [WooCommerce] stock analytics’s summary value is sometimes not displayedHi @angelrabbit,
I’ve tried to replicate this behavior, but still unsuccessful: https://d.pr/i/jUi53Z
It could be that another plugin is conflicting or a code from your active theme is causing this.
As a next step, I recommend to conflict test and see if the behavior persists:
– https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Forum: Plugins
In reply to: [WooCommerce] GeoLocation stopped workingHi there!
Previously you said:
When I activate the option to input country in the cart the shipping changes acordingly so that part seems to work.
I’d expect to see something similar to this screenshot: https://d.pr/i/8pEL0C
Do you see something different? If yes, please share a screenshot of what you see.
Forum: Plugins
In reply to: [Meta for WooCommerce] hook to schedule synchronization of all productsHi @liberglobal,
Thanks for the kind words we really appreciate 😊.
I have a wordpress MU with woocommerce, with several stores, and I would like to know if there is a hook I can use to schedule the synchronization of products
I understand you have a WordPress Multisite and would like to controle the schedule of Facebook sync to the Facebook catalog for all sites in the network – is that the case?
If yes, this is not possible out of the box with the Facebook for WooCommerce extension.
In general, it’s not possible to control the sync when the site is connected to Facebook and the products are set to sync and show.
It would be great to have you add your ideas to the Ideas Board, which is where developers go to look for future plugin features and improvements.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Payment Info Blank after latest updateHi @planetoid2001,
Please share a link to a product and the steps to replicate this behavior on your live site. In case a real purchase is required to see the behavior, I recommend you share the screenshots of the results and steps to replicate, so we can test this from our local test sites.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.It will be great if you could share your current System Status Report too. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Forum: Plugins
In reply to: [Meta for WooCommerce] Catalog product id issueHi @alexmietis,
By “once exported it” do you mean when you sync the product to the Facebook catalog?
Can you please share screenshots to illustrate this behavior?
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Forum: Plugins
In reply to: [Meta for WooCommerce] Errror using Facebook for WooCommerceHi @itswphelp,
Can you please confirm if you are both the owner and admin of the assets you are trying to connect to? If you are not the owner of the Business Manager and Facebook page, please note that you have to be the owner and admin of the assets.
In case you are the owner and admin of the assets, as a next step, I recommend you reach out to the Facebook Business support at Facebook, via the Contact support link for further support on this.
You may clarify, that we recommended reaching out to them on this.
Please keep us posted.
Hi there!
Let’s see what could be causing this behavior.
To better understand what’s happening, I’d like to take a look at your site’s logs.
First, check to make sure that logs are enabled via
Marketing > Facebook.To find the generated logs:
- Go to
WooCommerce > Status > Logs - In the top right corner, open the drop-down and select the Facebook log that you need, then click
viewto load it. Here’s what that looks like: https://d.pr/i/tCljQd - Copy/paste the relevant part of the log into your response, so we can take a look.
Next, please share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Last but not least, share a full screenshot of the error message you are getting.
Hi @freelylw,
I’m happy to help clarify this :).
1: what’s the difference with paypal standard and paypal checkout plugin.
The PayPal Checkout option adds the PayPal button on different screens throughout your site, making it easier / quicker for your customers to checkout.
With PayPal Checkout, your customers can complete transactions in just a few steps, using their shipping and billing information already stored securely at PayPal to check out, so they don’t have to re-enter it on your site.
The PayPal Standard option adds the PayPal payment option only on the checkout page. This means your customers will have to fill out the checkout form first, then select PayPal, then be directed to PayPal to fill out billing details, then back to your store.
If you already have PayPal Checkout enabled, I’d recommend leaving that one activated and deactivating the PayPal Standard option.
Please see the following articles on how PayPal explains the difference:
– What is PayPal Payments Standard and how does it work?
– What is PayPal Checkout and how does it work?
2: Is paypal checkout only for paypal business account ?
Yes, a PayPal business account is required for the PayPal Checkout plugin.
I hope this helps.
Forum: Plugins
In reply to: [Google for WooCommerce] Description is not synced along with productsHi @vlohar08,
It’s not easy to tell what may be causing this error when the functionalities of other third party plugins are involved.
As a next step, I’d recommend testing how it behaves without using Elementor templates for descriptions and shortcodes to display product descriptions.
If it works just fine, then you will want to contact Elementor to know more about what could be the reason of the error.
In case, the behavior persist with only WooCommerce Core features, please reply here with steps to replicate and the screenshot of the full error message.
Forum: Plugins
In reply to: [Google for WooCommerce] Grey ScreenHi there,
Do you see any errors in the logs related to the Google Listings & Ads. The logs should be under:
WooCommerce > Status > LogsCan you please share a screenshot of the page you are getting redirected to.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Forum: Reviews
In reply to: [Meta for WooCommerce] Does not workThanks @mshallop, we hope to see you back in the near future!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook for Woocomerce White pageHi @napravoo,
I see from the log some mentions of the themes on your site.
As a next step, I recommend running a conflict test as described here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
With the conflict test, you will be able to narrow down the problem.
Let us know how that goes.
Forum: Plugins
In reply to: [Meta for WooCommerce] Error Integration Facebook for WoocommerceHi @tommyr,
If you have tried the suggestion above but it did not help, then per the forum guidelines, please start your own topic? We’ll be more than happy to help there. 🙂
Please share a link to this post so we know what has been tested.
See you!
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