Asya Gabrilyan
Forum Replies Created
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Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Site Health messagesDear @wplover1969,
Thank you for the report.
What version of the gallery plugin is currently installed on your site?
Make sure it is updated.Is it 1.5.63? Can we have your site URL as well?
Sincerely,
Dear @ganga2018,
Thank you for the inquiry.
Please specify what view type you are referring to.
Some views are available in the premium version only.The page you provided returns 404 error: https://nimb.ws/FgdzES
Sincerely,
Dear @snegovichoc,
Thank you for the report.
Would you please check if there is any conflict with other plugins?
You can install Health Check & Troubleshooting plugin and look into the possible conflict.Let us know if deactivating other plugins affects the work of our gallery.
Sincerely,
Forum: Plugins
In reply to: [10WebSocial] Only showing Icon of a camera and not the thumbnail of IG postDear @alex123321,
The problem is being worked on.Please allow some time to have the fixed version.
It will go live within 2 weeks.
Sincerely,
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed Images DisappearedDear @mnlondon,
Your report is related to the IG plugin (Social Photo Feed).
We are aware of the problem.
The solution will go live within 2 weeks.
Sorry for the delay.
Sincerely,
- This reply was modified 5 years, 7 months ago by Asya Gabrilyan.
- This reply was modified 5 years, 7 months ago by Asya Gabrilyan.
Dear @ricardosodre ,
As of now the plugin is translated into English (US), Esperanto, Greek, Hungarian, and Swedish.
You can also modify the translations using POEdit software. All translation files of the product should be located under /languages folder of its directory.
You need to download .po and .mo files of your language from this folder and modify .po with POEdit. Then please upload new .po and .mo back to the same folder, replacing their old versions.
Sincerely,
Forum: Plugins
In reply to: [10Web Social Post Feed] Can’t create FeedDear @effincomputers,
We apologize for this situation.
What version is currently installed on your end?
Please make sure it is updated to the latest one.
Looking forward to your response.
Sincerely,
- This reply was modified 5 years, 7 months ago by Asya Gabrilyan.
Dear @net2malls,
We did our best to reproduce the issue, but failed to.
Please contact our support team using the following form.Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Which galleryDear @graverholt,
You can click the gallery icon to edit your post/page:https://nimb.ws/iUpyQW
You will see the gallery name in the drop down box.
Please check this recording.Sincerely,
- This reply was modified 5 years, 8 months ago by Asya Gabrilyan.
Dear @michalhrncir,
Did you add any custom css to remove the close button from the light box?
It is missing in the desktop view as well:
Do you want to add it to the mobile view only?
Sincerely,
Dear @detoris
1. The plugin works as before, that is why the default value is set to that.
2.YesSincerely,
Dear @fbskgates,
We dont have any known issues with any of those plugins.
Please activate the plugins one by one and see which plugin affects the gallery.
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] APIDear @vijendra258,
Our gallery plugin is mobile friendly and responsive.
The galleries you have on your site will be fully reflected in the mobile view.
Sincerely,