Asya Gabrilyan
Forum Replies Created
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Dear @brisch,
We use WordPress image editor to process images. It has two implementations and it uses Imagick as default.
Now we are using default flow of WordPress. If there is no enabled Imagick lib, the plugin is using GD lib.
Sincerely,
Dear @stanimirova,
Thank you for the report.
Can we please have a page with the gallery link?
This part loads on our end, https://nimb.ws/ky9x2n
Would you please send over a screenshot as well?
Sincerely,
Forum: Plugins
In reply to: [10WebSocial] Instagram Posts Not Showing. Spinning CircleDear @tfarino,
Thank you for the report.
What version is currently installed on your end? Make sure it is 1.4.7.We do have some issues with the plugin but the latest version includes fixes targeted at resolution.
Looking forward to hearing from you.
Sincerely,
Dear @gk90210,
Thank you for the details.
Please contact our support team using the following form.Sincerely,
Dear @gk90210,
What version is currently installed on your site?
Do you see any errors when checking the page with the inspect element?
Can we have a screenshot showing more than 21 groups?
Sincerely,
Dear @isaline79,
We will need to have a closer look into your report.
Please contact our support team using the following form.
Sincerely,
Dear @drbeco,
Thank you for the inquiry.
That is the current set up of the watermark function.
It has been designed that way.Sorry for any inconvenience.
Sincerely,
Dear @isaline79,
Thank you for the report.
Would you please specify the gallery version?
Please provide the page link as well.
Sincerely,
Dear @terminator_5505,
The images in the “.original” folder are used for recreating thumbnails, resetting images after rotating, setting watermark and so on.
If you delete that folder you won’t be able to implement actions mentioned.Sincerely,
Dear @cdvideo,
Thank you for the log.
There is an illegal character in the meta data of one or more images.
Please try to disable ‘Auto-fill metadata’ option in Global Settings->General.
This should help.Sincerely,
Dear @snegovichoc,
Thank you for giving it a try.Please contact our support team using the following form.
Sincerely,
Dear @beachcomb,
The tag search is based on OR logic.
Please submit your suggestions regarding AND search here .
Sincerely,
Dear @detoris
Since there is no conflict, we advise you to enable both, or in your particular case, you can test 3 options (only WordPress, only a photo gallery, both lazy loads) and see which one works best for you.
Sincerely,
Dear @paolo8913,
Thank you for the report.
We could not determine the issue you are referring to.
Would you please record the problem from your end?
You can use Loom extension to do so.
Sincerely,