Does Not Show The Correct Gallery

  • Resolved net2malls

    (@net2malls)


    5 years, 8 months ago

    Hi, hope all is good. I love the plug in however whenever I create multiple galleries I have an issue. I crated four pages and used four different galleries, however when I visit each page it displays the same galley on all four pages. Do you know why? Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Asya Gabrilyan

    (@asyag)

    5 years, 8 months ago

    Dear @net2malls,

    Thank you for the report.

    Would you please verify if you generated a new shortcode for each page?

    Sincerely,

    Thread Starter net2malls

    (@net2malls)

    5 years, 8 months ago

    Hi, I am using Elementer and I am clicking insert photo gallery and selecting the gallery from the drop down. Would the short code be better and where would I find it? Thanks

    Asya Gabrilyan

    (@asyag)

    5 years, 8 months ago

    Dear @net2malls,

    Thank you for the response.

    You can insert the gallery via Elementor as well.
    Just make sure you choose a new gallery for each new page.

    You can generate a shortcode in the gallery global settings.
    Please check this recording

    Generate a new short code for every new gallery and place it in the desired page.

    Sincerely,

    Thread Starter net2malls

    (@net2malls)

    5 years, 8 months ago

    OK so apparently selecting gallery from Elementor does not work but if I use the html element with Elementor that works fine. Thanks

    Asya Gabrilyan

    (@asyag)

    5 years, 8 months ago

    Dear @net2malls,

    Sorry for the belated response.

    Would you please specify if you are using builder theme?
    We have tested TWENTY TWENTY theme. Everything worked with Elementor.

    Sincerely,

    Thread Starter net2malls

    (@net2malls)

    5 years, 8 months ago

    Hi, I am using Astra. Again if I use the shortcode it works fine, but If I use the dropdown then it doesn’t work. Thanks

    Asya Gabrilyan

    (@asyag)

    5 years, 8 months ago

    Dear @net2malls,

    We did our best to reproduce the issue, but failed to.
    Please contact our support team using the following form.

    Sincerely,

Viewing 7 replies - 1 through 7 (of 7 total)

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