Asya Gabrilyan
Forum Replies Created
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Dear @btyrrell22,
Thank you for the inquiry.Please note that the bwg_gallery custom post is generated to use gallery album widget and for the gallery preview.
For other cases, please add a short code to any page you need.Let us know if any assistance is needed.
Sincerely,
Dear @advc,
Thank you for the detailed report.Can we please have the php error log to have a better understanding of the issue?
You can get the log from your hosting provider.Sincerely,
Dear @arswebdesign,
Thank you for the response.Do you see any errors in your console when trying to add an image through the gallery plugin?
Let me reconfirm again: the images failed to get added even when the only active plugin was the gallery plugin. Is that so?
Sincerely,
Dear @djtravel,
There is no screenshot in your response.
Please share it via link.Thank you,
Dear @spotter698,
Sorry for getting back to you this late.
Would you please update the gallery to the new version and use Health Check & Troubleshooting to check for the possible conflict?
Dear @thornway and @gtissa,
Did you update your galleries to the latest versions?Sincerely,
Dear @joshcabezon,
Can I please have a screenshot of how you added the code?Sincerely,
Dear @lapocerchiai,
Thank you for the inquiry,
You can delete the images from the media library.
You can delete the images right from the gallery as well. Hover over the image in the gallery you have to see the “delete” option.The images you add through the plugin (not the media library) are kept in
wp-content/uploads/photo-gallery.
You can access it via FTP and delete the uploaded images.Sincerely,
Dear @gmmcreative,
Please create the desired gallery group first: https://nimb.ws/Nr9ZIVTo publish the group via shortcode, navigate to your Global Settings> General>Generate Shortcode: https://nimb.ws/GA1zqw
Choose the gallery Group section, choose the desired group and generate the shortcode: https://nimb.ws/5z8nEhPlease generate a new shortcode every time you make a change
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] shortcodes!!!!!!!Dear @gmmcreative,
Thank you for the inquiry.
Adding ID number to the short code will not work.Please generate a new short code for every new gallery you want to add to the group:
https://nimb.ws/CTK8RP
https://nimb.ws/xQoJXeHope this clarifies the situation.
Sincerely,
Dear @marky74,
Sorry for the belated response.
Please update WooCommerce to 4.9.0.
Update the gallery plugin to version 1.5.67.
Clear all cache.Let us know how it works.
Sincerely,
Dear @onewordpresscustomer,
Sorry for the belated response.
Please update WooCommerce to 4.9.0.
Update the gallery plugin to version 1.5.67.
Clear all cache.Let us know how it works.
Sincerely,
Dear @asankasmart,
Thanks for the report.Please update the gallery to the latest version.
Are you checking through the desktop or a mobile device?
What OS and browser do you have?Please provide the gallery link so we could see the reported issue.
The link you provided is empty.
Sincerely,
Dear @pica53,
Thank you for the report.
Please update the plugin to the latest version 1.5.67.Try to troubleshoot the plugin with Health Check & Troubleshooting.
This can help identify any possible conflict with other plugins.Sincerely,
Dear @djtravel,
Thank you for your response.Can we please have a screenshot showing how you added the CSS?
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Gallery do not loadDear @zip42,
Sorry for this belated response.We have pushed updates with fixes.
Please update the gallery to version 1.5.67.Let us know how it works.
Sincerely,