Asya Gabrilyan
Forum Replies Created
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Dear @shuttleu and @kittentaboo,
Thank you for your collaboration.Would you please verify if you see any js errors in the console after saving the changes?
Sincerely,
Dear @kellyhelp,
Thank you for the report.The issue will be addressed in the upcoming update.
Sincerely,
Dear @lsalom,
Thank you for the report.Do you have the galleries in your wp-admin?
Can you preview them from there?Sincerely,
Dear @camrsims,
Thank you for the inquiry.
Did you check the Resizable thumbnails option from the Settings: https://nimb.ws/Nohysp?
If this does not help, please contact our support team using the following form.
This forum is intended for the free gallery users and you have the premium version.Sincerely,
Dear @heatherms27,
Thank you for the inquiry.We cant provide the best value size for the thumbnails as this is to be determines individually.
You can change the size for each gallery upon generating the shortcode: https://nimb.ws/nOWoefSincerely,
Dear @shuttleu,
Thanks for the response.Please specify the OS and browser are you running the test at.
We cant reproduce the issue on our end.Sincerely,
Dear @devi1015,
Thank you for the inquiry.Would you please specify what you mean by SEO content?
Please note that for moving the galleries from one site to another you will need to upgrade the plugin to get the import/export extension.
Looking forward to having more details on SEO content.
Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Remove ?bwg=Dear @hinse,
Thank you for the inquiry.
Please navigate to the gallery settings> general> Enable get parameter for image URL:https://nimb.ws/yZjp57
Please look into that option to remove bwg.Sincerely,
Dear @panob,
Thank you for the inquiry.Please try using the following CSS:
.bwg_slideshow_dots_container_0 {display: none !important;}This will work only if you have one gallery on the page.
Sincerely,
Dear @ongkahyee,
Please contact our support team using the following form.Sincerely,
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] lightbox not workingDear @sibichan,
Can we please have the gallery link to see the issue from our end?Sincerely,
Dear @tunghoy,
Thanks for the response.The image description part supports the following HTML tags:
<b>,<p>,<a>,<strong>,<span>,<br>,<ul>,<li>Sincerely,
- This reply was modified 5 years, 3 months ago by Asya Gabrilyan.
Dear @garyupham,
We will resolve this thread and get back to you through the ticket you have with us.
Sincerely,
Dear @shuttleu and @kittentaboo,
Thank you for the recordings.Please make sure you have the latest version of the plugin, 1.5.69.
Enable the Health Check & Troubleshooting plugin and see if the issue persists with your theme and other plugins deactivated. This way you can identify the conflict source as the issue does not persist on our end with version 1.5.69
Let us know how this works.
Sincerely,
Dear @lazylonewolf,
Sorry for the belated response.Our plugin allows adding galleries inside the groups. You can add all or one of the galleries you have: https://nimb.ws/YiFxM8, but you still need to create a gallery.
You will need to create that specific gallery with the desired images and then add it to the group.I understand your concerns and time it will take to organize the gallery but this is the current set up of the plugin.
Sincerely,