Facundo A.
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Problem when product have variationsHi there,
Could you tell us which plugin you are using to translate the content of the page?
This way, we can try to replicate the issue in our local installation and check what is happening.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Add-on gone when adding to cartHi there,
I checked the page you mentioned, but unfortunately couldn’t see the issue.
Could let us know if you have disabled the plugin or send us a link to a product where we can see the add-ons?
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] widget appears in wrong formattingHi there,
I checked your site again, but unfortunately couldn’t see the sticky Add to cart bar.
Could you check the site again so we can do some tests and see if it’s possible to hide it or not?
Thanks for your cooperation.
Hi there,
Please try adding the following PHP code in the functions.php file of your current theme and then check if the issue is solved:
if( ! function_exists( 'yith_wcan_content_selector' ) ){ function yith_wcan_content_selector( $selector ){ $selector = '#main-content'; return $selector; } add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' ); }We’ll remain at your disposal
Hi there,
In this case, I suggest you check that both the categories and the product tags are translated correctly using WPML, and then check if you can add it to the filter.
I also suggest you try using only one filter per taxonomy type in the same preset to prevent issues. In your case, you should try replacing one of the product tags filter with a custom product attribute filter with the same terms.
We’ll remain at your disposal
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Triple display of productsHi there,
Could you send us a video of the issue so we can check it and see exactly what is happening?
Also, if you can please send us the link to same page so we can try to replicate it.
Thanks for your cooperation
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Two product listsHi there,
I checked your site, but I couldn’t see the filters in the page you sent.
Could you give us more information about the issue and in which page you have issues so we can check it?
Keep in mind that the filters should only be used in the archive page and where a product grid is displayed.
Thanks for your cooperation
Forum: Plugins
In reply to: [YITH Infinite Scrolling] Incompatibility with YITH Ajax Product FilterHi there,
Please try changing the selector you have set in the plugin with the followings and then check if the issue is solved:
Navigation Selector:
.woocommerce-paginationNext Selector:
.page-numbers.nextItem Selector:
.productContent Selector:
#main ul.products-bootWe’ll remain at your disposal.
Hi there,
In this case, the plugin is working correctly since it doesn’t replace the variable product image with the one of the variation that matches the filter.
It will only show which products have the categories, tags or attributes that were selected by the customer.
Let us know if you need more help.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Doesn’t show Select Option buttonHi there,
Could you tell us which plugin or theme are you using to the product slider?
This way we can try to replicate the issue in our local installation and see why the button isn’t replaced as you mentioned.
Thanks for your cooperation
Hi there,
In order to check what is happening, please write the link to the page with issues.
Thanks for your cooperation.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Yith Product Filter Borken on MobileHi there,
I checked your site, but unfortunately I couldn’t see either our Product Filter or our Product Add-ons plugin active on your site.
Could you check again if this issue is related to our plugin?
We’ll remain at your disposal.
Hi there,
In order to check what is happening, please send us the link to the product page where we can see the issue.
Thanks for your cooperation
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] SQL error in logsHi there,
I tried to replicate the issue you mentioned in my local site with the latest version of the plugin, and it worked correctly.
So I suggest you try disabling all the plugins except for WooCommerce and our plugin and then check if the issue is solved.
If it’s solved, then you will need to re-enable the plugins, one at the time, until you find the one causing the issue.
We’ll remain at your disposal.
Hi there,
I tried to replicate the issue in my local installation without success.
Could you send us a video of the issue and the link to the product so we can check it? This way we can try to replicate what is happening.
We’ll remain at your disposal.