Forum Replies Created

Viewing 15 replies - 271 through 285 (of 528 total)
  • Hi there,

    In order to check what is happening, please send us the link to the product page and/or theme, so that we can try to replicate the issue and find a solution.

    Thanks for your cooperation

    Hi there,

    The free version of the plugin doesn’t support Date add-ons, this is why you don’t see calendar.

    I also checked the add-ons you mentioned, and it is set as a Text add-on so there shouldn’t be any calendar option on the page, only the text field.

    Let us know if you need more help.

    Hi there,

    Unfortunately, this isn’t possible with the plugin. It will filter the products that match the currently selected filter, but won’t select the variations that match those filters.

    This is because a variation can have multiple attributes, and a customer might not filter the products with all the attributes needed to select the correct variation.

    Let us know if you have any other question.

    Hi there,

    The plugin doesn’t have any limit to the number of terms that can be added to a filter, so there could be an issue in the site that’s preventing the plugin from working correctly.

    In this case, you could try enabling the debug.log feature of WordPress and check if there is any error related to our plugin when you save the filter settings, or else you could try enabling the Auto-populate with all terms option in the filter to add all the terms to the filter automatically.

    We’ll remain at your disposal

    Hi there,

    Thanks for enabling the Sticky Add to Cart bar. I’ve done some tests, and in this case the plugin won’t work correctly with that feature since each Add to Cart button (Order button) acts as a different form.

    So if you work the plugin to work correctly, I suggest you leave it disabled.

    Let us know if you need more help.

    Hi there,

    I checked your site, and in this case, the problem is that while the AJAX filters updates the products in the page, it doesn’t update the WooCommerce pagination links with the filters that should be applied as parameters.

    Since our plugin uses the URL links of the pagination to retrieve the products of the next page, you will need to add the parameter filters to those links so that it works correctly.

    For example, if you check the code of the page, you will see that the link of the next page in the pagination, remains as https://didacmania-test.com/tienda-de-juguetes-didacmania/page/2/ even when the filters are applied.

    I suggest you contact the developers of the AJAX Filters plugin so they add this change and then check if the issue is solved.

    Let us know if you need more help.

    Hi there,

    Please send us the link to the page where you’re using the plugin so we can check if it’s possible to use it and which selector you should use.

    Thanks for your cooperation.

    Hi there,

    Please try using the following CSS selector in the Infinite Scrolling plugin settings:

    • Navigation Selector: .archive-nav
    • Next Selector: .archive-nav .archive-nav-older
    • Item Selector: .post-container
    • Content Selector: .posts

    Let us know if this helped you.

    Hi there,

    Our plugin uses its own template to display the product summary, the is_product() check prevents the code from being displayed in the quick view.

    You can try the following PHP code in the functions.php to display the sale dates in the quick view:

    if ( ! function_exists( 'yith_wcqv_custom_show_custom_product_price_html' ) ) {
    	add_action( 'yith_wcqv_product_summary', 'yith_wcqv_custom_show_custom_product_price_html', 14 );
    
    	function yith_wcqv_custom_show_custom_product_price_html() {
    		add_filter( 'woocommerce_get_price_html', 'ecommercehints_display_sale_price_dates2', 100, 2 );
    	}
    
    	function ecommercehints_display_sale_price_dates2( $price, $product ) {
    		$sales_price_from = get_post_meta( $product->id, '_sale_price_dates_from', true );
    		$sales_price_to   = get_post_meta( $product->id, '_sale_price_dates_to', true );
    		if ( $product->is_on_sale() && $sales_price_to != '' ) {
    			$sales_price_date_from = date( 'l jS F', $sales_price_from );
    			$sales_price_date_to   = date( 'l jS F', $sales_price_to );
    			$price                .= '<br><small>Sale from ' . $sales_price_date_from . ' to ' . $sales_price_date_to . '</small>';
    		}
    		return $price;
    	}
    }

    Let us know if this helped you.

    Hi there,

    By default, the Color and Label Variations only work on the product page or within the [product_page] shortcode.

    You can try adding the following PHP code in the functions.php file of your current theme to show enable it on the front page:

    if ( ! function_exists( 'yith_wcbk_custom_show_sku_on_product_title' ) ) {
    	add_action( 'wp_enqueue_scripts', 'yith_wccl_custom_show_wccl_options_in_home', 99 );
    	function yith_wcbk_custom_show_sku_on_product_title() {
    		if ( is_front_page() ) {
    			wp_enqueue_script( 'yith_wccl_frontend' );
    			wp_enqueue_style( 'yith_wccl_frontend' );
    
    			$variables = array();
    			$options   = array(
    				'form-colors'                        => array(
    					'default' => array(
    						'border' => '#ffffff',
    						'accent' => '#448a85',
    
    					),
    				),
    				'form-colors-accent-hover'           => array(
    					'default'  => yith_wccl_hex2rgba( '#448a85', 0.4 ),
    					'callback' => function( $color ) {
    						$form_color = get_option( 'yith-wccl-form-colors', array() );
    						if ( ! empty( $form_color ) && isset( $form_color['accent'] ) ) {
    							$color = yith_wccl_hex2rgba( $form_color['accent'], 0.4 );
    						}
    						return $color;
    					},
    
    				),
    				'customization-color-swatches-size'  => array(
    					'default'  => 25,
    					'callback' => function( $raw_value ) {
    						return $raw_value . 'px';
    					},
    				),
    				'customization-color-swatches-border-radius' => array(
    					'default'  => 25,
    					'callback' => function( $raw_value ) {
    						return $raw_value . 'px';
    					},
    				),
    				'customization-option-border-radius' => array(
    					'default'  => 25,
    					'callback' => function( $raw_value ) {
    						return $raw_value . 'px';
    					},
    				),
    
    			);
    
    			foreach ( $options as $variable => $settings ) {
    				$option   = "yith-wccl-{$variable}";
    				$variable = '--yith-wccl-' . ( isset( $settings['variable'] ) ? $settings['variable'] : $variable );
    				$value    = get_option( $option, $settings['default'] );
    
    				if ( isset( $settings['callback'] ) && is_callable( $settings['callback'] ) ) {
    					$value = $settings['callback']( $value );
    				}
    
    				if ( empty( $value ) ) {
    					continue;
    				}
    
    				if ( is_array( $value ) ) {
    					foreach ( $value as $sub_variable => $sub_value ) {
    						$variables[ "{$variable}_{$sub_variable}" ] = $sub_value;
    					}
    				} else {
    					$variables[ $variable ] = $value;
    				}
    			}
    
    			if ( empty( $variables ) ) {
    				return false;
    			}
    
    			$template = ":root{\n";
    
    			foreach ( $variables as $variable => $value ) {
    				$template .= "\t{$variable}: {$value};\n";
    			}
    
    			$template .= '}';
    
    			$template = apply_filters( 'yith_wccl_custom_css', $template );
    
    			if ( ! empty( $custom_css ) ) {
    				wp_add_inline_style( 'yith_wccl_frontend', $template );
    			}
    		}
    	}
    }

    Let us know if this helped you.

    Hi there,

    Please send us the link to one of the out-of-stock products so that we can check what is happening in the product page.

    Thanks for your cooperation.

    Hi there,

    Unfortunately, this isn’t possible with the free version of the plugin.

    You need to set a value for each attribute term so it is show correctly in the product page.

    Let us know if you have any other question.

    Hi there,

    Unfortunately, this isn’t possible with the free version of the plugin.

    Let us know if you have any other question.

    Hi there,

    Could you send us a video of the issue so we can check it and try to replicate it? I also suggest you check the browser’s console message to see what is causing the issue.

    I tried to add a product to the blocks, and it worked correctly in my local installation.

    Hi there,

    Could you tell us if you’re using a custom email for the new order notification to the admin or any plugin to modify the email templates?

    I’ve done some tests in my local installation, and it should be displaying the add-ons correctly in both emails.

Viewing 15 replies - 271 through 285 (of 528 total)