Antonio Candela
Forum Replies Created
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Hello @dillhausen ,
The banner image is embedded via a
srcinside the<img>tag, and since it’s wrapped in an<a>tag it will naturally appear as a link and be focusable. This is simply how the element is structured, so the behavior is expected.
The only way to make it non-focusable would be to modify the structure of the banner yourself, using the steps described in this article: https://complianz.io/create-your-own-banner-from-scratch/.I hope this clears things out.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Google Analytics for WooCommerceHello @sandroquantic,
It’s available in both versions. Since you have the Google Analytics for WooCommerce integration active in Complianz, the Statistics configuration section that manages the tags is partially hidden, this is intentional to prevent a double implementation.
All you need to do is select “Yes, with Google Analytics” under Wizard > Consent > Statistics > Do you compile statistics of this website?. Once that’s done, you’re all set regarding GA. For GTM, please follow the steps I mentioned in my earlier suggestion.
I hope this clarifies things.
Best regards,
AntonioHello @szmaras,
Thank you for reaching out.
I’m sorry about the issue you’re encountering. I checked your site, and the banner is indeed working and loading correctly. The banner is currently disabled because the CSS class
.cmplz-hiddenis active (screenshot). You just need to uncheck “Disable consent banner” in Consent Banner > General.After unchecking, please save, clear the cache, and you should be good to go.
I hope this helps.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Issue with editing cookie-statementHello @wbrooseboom ,
You can follow Divi’s own guide here: https://help.elegantthemes.com/en/articles/8357875-how-to-add-custom-css-to-divi.
Best regards,
AntonioHello @mrmatteastwood ,
Thank you for reaching out.
I can see that the block is still in place, denying cookies won’t make the booking system appear. You’re most likely using the wrong CSS class, as I wasn’t able to find
bestellsystemanywhere on the page.In this case, it’s just a matter of trial and error. Using the inspect element tool, I found the actual class and suggest trying the following one instead:
fl-module fl-module-html fl-node-c7rhguwb1eyo buchungssystem.Once you’ve replaced the class, please save everything, clear the cache, and then check as a visitor in a browser with the cache cleared.
I hope this helps!
Best regards,
AntonioHello @smartjms ,
Thank you for reporting this. Could you let us know which version of Complianz you’re currently using, and whether this error also appears when you disable all caching plugins on your site?
I’ve checked the source code of the current version (7.4.2) and couldn’t find this issue. If you could point me to the exact location where you found it, I’ll pass it along to our development team.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Issue with editing cookie-statementHello @wbrooseboom ,
Thank you for reaching out.The text in the legal documents is loaded directly via the shortcode, so it cannot be edited as if it were a normal paragraph. To edit the text itself, you would need to de-sync the legal document, as explained in this guide: https://complianz.io/editing-legal-documents.
To avoid de-syncing the documents, our recommendation is to apply custom CSS rules instead, since in your case it’s only about fonts.
Best regards,
AntonioHello @schoolsict ,
Thank you for reaching out.Have you checked the Google Fonts service in Wizard → Consent → Services? When enabled, this setting will show the option “Will you self-host Google Fonts?”. If you choose No, Complianz will block all known Google Fonts sources before consent is given. This is the only situation where Complianz actively block with fonts before consent.
I assume that when you disable Complianz or enable Safe Mode, the problem no longer occurs, is that correct?
In these cases, our recommendation is to host the fonts locally using a tool like OMGF, which resolves the issue at its root. Divi also offers options for hosting fonts locally.
I hope this helps.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Complianz messes styles Bricks BuilderHello @alfredo49 ,
Thank you for reaching out.
Could you please let us know which version of Bricks you are using? It would also be helpful if you could share more details about your WordPress environment (WordPress version, PHP version, and Complianz version).
Thank you in advance.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Confirmation emailThanks @bratmaxxe,
It looks like there are quite a few errors in the Jetpack screenshot that could be preventing proper authentication. Could you please try disabling all plugins related to cache or minification, including Jetpack, and then test again?
I’m sorry if this feels a bit annoying, but it really is a matter of trial and error.
Thanks in advance, and I look forward to hearing from you soon.Hello @jjjoel ,
I am sorry to hear about this issue. I tried to replicate it on my end but couldn’t reproduce the same result. Could you kindly share the details of your WordPress environment and the plugins you’re using?
We recently received a similar report, and in that case the error was caused by internal caching, clearing the cache resolved it.
Looking forward to your reply.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Google Analytics for WooCommerceHello @sandroquantic ,
Thank you for reaching out and for the clear explanation.
Complianz can only block one method of implementing statistics at a time via the Wizard. Since you’re using an integration for GA, the best approach is to block Google Analytics directly in Wizard → Consent → Statistics configuration.
Because you’re adding GTM manually via the HFCM you can also block it by using script tags as described in this guide: https://complianz.io/how-to-set-google-tag-manager-after-consent-and-is-it-needed. This way, both Google Analytics and GTM will be blocked until statistics consent is given.
I tested this exact setup locally and can confirm it works. Just make sure to save your options in the Wizard after making these changes.
Best regards,
AntonioHi @cgomezg ,
We have fixed the issue and it will be rolled out in the next version of the plugin.
Thank you for the report!Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Confirmation emailHello @bratmaxxe ,
Thank you for trying again, and my apologies for asking; I just wanted to be sure the procedure was repeated multiple times.
In this case, the issue might be that the REST API is forbidden or encountering problems. Could you please repeat the procedure once more with the browser console open? If the REST API is failing, an error should appear there.
In the meantime, I’ll also check with our developer. Could you kindly share the URL of your site as well?
Best regards,
AntonioHello @michiellap ,
Not exactly, this is not something within the scope of our plugin. However, when you search online for how to delay an event in Google Tag Manager, Google suggests this solution: https://support.google.com/tagmanager/answer/7679323?hl=en. It might be useful to check whether it works for your case.
In any case, you could also reach out to the GTM community here: https://support.google.com/tagmanager/community?hl=en.
I hope this helps!