Antonio Candela
Forum Replies Created
-
Hello @besimizairi,
Thank you for reaching out.
Even though you’ve switched to CookieYes, we still had the chance to check the issue, and it’s indeed caused by the theme.
If you block this pattern and test again, the links work as expected:erunasib.myhostpoint.ch/wp-content/themes/vertexify/*So the problem isn’t related to the cookie plugin but to how the Theme handles link clicks within the banner area.
I hope this helps.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie ploicy page contentHello @testcs1041,
thank you for reaching out.
The line you’re seeing is how the shortcode appears in the “Code” view when using the Classic Editor. If you’d like to edit the content of the Cookie Policy page, please refer to this guide: https://complianz.io/editing-legal-documents.
I hope this helps!
Best regards,
AntonioHello @cgomezg ,
The new version will be released later this weekend and it will include the Vimeo fix.I hope this helps.
Best regards,
AntonioHello @webintenerife,
Thank you for reaching out and using our plugin for so long, we appreciate your trust in us.
I checked your site and I noticed that you are caching the whole site, including JavaScript files (Complianz’s as well). To troubleshoot this, as a first step it would be great if you could enable the script blocker again, tell us how you are embedding the map (if with a plugin, for example), and also exclude Complianz from such caching. We have a guide here: https://complianz.io/javascript-delay-in-wp-rocket-and-other-caching-and-optimization-plugins.
This is a start so we can help you sort this out. Let us know.
Best,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] complianz document stylingHello @itsjustscrap ,
Thank you for reaching out.
I checked your cookie policy page, and it seems that now the text looks like it has been adjusted to your needs. If the CSS rules added via the Additional CSS page are not being loaded, it may mean that the theme’s CSS is loaded first. I suppose you used the native function of WordPress or a 3rd party snippet loader.
If you need anything else, please let me know, and I will help you as soon as possible.
Best,
AntonioHi @mloe123 ,
The issue has been fixed by the plugins’s author.Hello @micropat ,
Thank you very much for acting on this. If you ever need help for whatever reason, just let us know. We are at your disposal.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie police – email address missingHello @rkendlbacher ,
Could you please check if the email field was filled in under Wizard → General → Website Information? That’s where Complianz pulls the contact email for your legal documents.
Keep in mind that these details can only be inserted automatically if the document (like the Cookie Policy) was generated by Complianz.
You can’t edit the Cookie Policy right away, since the content is loaded dynamically through a shortcode. If you’d like to make manual edits to your legal document, please follow this guide: https://complianz.io/editing-legal-documents/.
I hope this helps!
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie database scan not workingHello @tdsm ,
Thanks for checking again. We’ve been monitoring cookiedatabase.org and things seem a lot more stable now. You just need to sync your cookie list again, try it a few times if needed.
Keep in mind that the sync request starts from your site, since Complianz works locally, so if cookiedatabase.org slows down, it can affect how the sync button behaves.
About the
wp-settings-time-1cookie, you can simply ignore it by unchecking:- “Sync cookie with cookiedatabase.org”
- “Show cookie on Cookie Policy”
That said, once the sync completes properly, it should appear as synced as it’s already part of our database: https://cookiedatabase.org/cookie/wordpress/wp-settings-time.
Give it another sync when you can and let me know how it goes.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] I can’t pin the discord widgetHello @helpdesk32 ,
Thanks for your message. If you could kindly let us know how you’re embedding the Discord widget (for example, through a script, Elementor HTML block, or another plugin), we’d be happy to help you get it properly blocked until consent is given.
However, since I can see from your site that you’re using the Premium version of Complianz, please note that per WordPress.org rules, we’re not allowed to discuss commercial plugins on the public forum.
For this reason, we kindly ask you to please open a ticket directly through our site. Therefore, this thread will be closed as it’s outside the scope of the WordPress.org forum.
Thanks so much for your understanding!Hello @szeged96 ,
Thank you for reaching out.
Yes, in this case you’ll need to use CSS to add those hover and focus animations to the buttons.
Here’s an example you can modify and paste in your theme’s stylesheet:/* General hover animation for all Complianz buttons */
.cmplz-btn {
transition: all 0.2s ease-in-out;
transform: scale(1);
}
/* Hover effect: slightly enlarge and change background color */
.cmplz-btn:hover {
transform: scale(1.05);
background-color: #0066cc; /* adjust to match your site */
color: #fff;
}
/* Focus effect: outline for accessibility and small shadow */
.cmplz-btn:focus {
outline: 2px solid #0066cc;
outline-offset: 2px;
box-shadow: 0 0 6px rgba(0, 102, 204, 0.5);
}
/* Active (click) effect: slight press with bounce animation */
.cmplz-btn:active {
transform: scale(0.95);
filter: brightness(0.9);
animation: cmplz-bounce 0.3s ease-out;
}
/* Bounce animation */
@keyframes cmplz-bounce {
0% { transform: scale(0.95); }
50% { transform: scale(1.05); }
100% { transform: scale(1); }
}
/* Optional: specific colors for each button */
.cmplz-accept:hover {
background-color: red !important;
border-color: red !important;
}
.cmplz-deny:hover {
background-color: green !important;
border-color: green !important;
}
.cmplz-save-preferences:hover,
.cmplz-view-preferences:hover {
background-color: blue !important;
border-color: blue !important;
}This example code gives you:
- A smooth hover effect (slight enlargement + color change)
- A focus outline for keyboard accessibility
- A click animation (press and bounce)
You can tweak the colors, transition speed, or scale to fit your site’s design.
I hope this helps.
Best regards,
AntonioHi @germanils ,
Thank you for the thoughtful report and for referencing WCAG 2.1. I’ve forwarded your note to our development team.
We’re aware of the issues on the generated Cookie Policy and are actively improving accessibility release by release. Your suggestion is spot-on and will help us prioritize the next iteration.
Appreciate you taking the time to flag this, updates aimed into this will be reflected in a future release.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] 404 Error in AIOSHello @ifuenteszarza,
Thank you for reaching out.
I’m sorry to hear that. We are aware of this issue and we are currently testing some releases and are just a few steps away from publishing a branch specific for this issue on GitHub for testing, so affected users can try it out.
I will update this thread with the GitHub branch soon. Thank you for your patience.
Best regards,
AntonioForum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie database scan not workingHello @tdsm,
Thank you for the update. I am sorry to hear that.
Did you do the website scan to get the new scanner working? That helps with the consistency of the results. With that said, can you try one last scan in an incognito window and send us the results? Once that is done, you need to synchronize the cookies with Cookiedatabase.org in Wizard > Consent > Cookiedatabase.org > Sync.
Yesterday, unfortunately, we had some issues with the site and it was not fully operational, so it might have led to this issue. Can you please check now and let us know? A screenshot could be helpful too.
Best regards,
AntonioHello @kingbrown75 ,
In this case, since there’s no Consent Mode for either of them, pick whatever feels more comfortable for you. Both work great!
If I can help you in any other way, let me know. I am at your disposal.
Best regards,
Antonio