Cookie police – email address missing

  • Resolved R. Kendlbacher

    (@rkendlbacher)


    7 months, 4 weeks ago

    Hello,
    I have set up the cookie policy and Complianz has created a nice page for it. However, the email address is missing from the contact details. I can’t find a way to edit the cookie policy. Who can help? I am using Avada.
    Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    7 months, 3 weeks ago

    Hello @rkendlbacher ,

    Could you please check if the email field was filled in under Wizard → General → Website Information? That’s where Complianz pulls the contact email for your legal documents.

    Keep in mind that these details can only be inserted automatically if the document (like the Cookie Policy) was generated by Complianz.

    You can’t edit the Cookie Policy right away, since the content is loaded dynamically through a shortcode. If you’d like to make manual edits to your legal document, please follow this guide: https://complianz.io/editing-legal-documents/.

    I hope this helps!
    Best regards,
    Antonio

    Thread Starter R. Kendlbacher

    (@rkendlbacher)

    7 months, 3 weeks ago

    Hello Antonio,

    thank you for your explanation. This helps.

    Thank you

    Radulph

Viewing 2 replies - 1 through 2 (of 2 total)

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