anotherdave
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Access to wordpress@yoursite.comThat really depends on how you’re hosting your WordPress site.
If you’re on typical shared hosting service, then you would need to create the email address within your hosting account. This is extremely easy if you’re using a web host that provide you with cPanel.
Are you hosting it local on your on computer/server/network, or are you using a web hosting service with an actual real domain registration?
It’s nothing to do with iThemes Security. You have mixed content on your site (that’s when some of the elements in your page are linked as plain non-secure http:// instead of https:// , and often this is fairly easy to fix).
In this case, I can see that your site is loading your logo file in your header as non-secure. Your site / theme is loading your logo as:
http://thelifestylejournals.com/wp-content/uploads/2020/04/logo-blog.png
Instead of:
https://thelifestylejournals.com/wp-content/uploads/2020/04/logo-blog.png
There are a couple of ways to fix that.
Here’s one easy solution to try – I can tell you’re using the theme Sitka , so you might want to first try going into your theme and removing the logo from the header and then re-adding it.
That’s easy to do and should fix it, because when you created / added the logo, you did so when the site was not using https:// SSL , so removing and re-adding the logo should now link it as secure https:// instead of plain http://
Disclaimers:
– Always download backups of your site and database before making changes.
– I am not affiliated with iThemes or WordPress in any way.
– Any solutions I suggest would be at your own risk (I know that sounds scary, but if you grab a backup of your database and a backup of your site files before you make changes to your site, you can restore it if something goes wrong).Thank you @timothyblynjacobs
I run the servers / am the hosting company, so I can confirm they’re not behind a proxy or using any cloud services. And indeed when I set Proxy Detection to Disabled, it refreshes and shows my correct IP.
Thank you for the helpful & quick response!
I just wanted to share some input that I think is relevant and I hope this is helpful to someone. If the plugin author or mods feel that this doesn’t belong here then of course you can remove it.
It would be best for all users to get their PHP version upgraded to at least 7.1 if possible (some may have to contact their hosts, and of course first check to make sure all their Plugins and Themes are compatible with PHP 7.1 and up).
Reason – PHP 5.6 reached EOL (end of life) back in 2018 and is no longer officially supported, no longer receives all security updates, and is considered security risk. (Similar scenario with PHP 7.0). Many users are on a host running cPanel on their servers, and cPanel will be deprecating / removing support for 5.6 and 7.0 (actually any version lower than 7.0) in the near future, and cPanel has stated that users should update to PHP 7.1 or higher, and 7.0 and below are now considered a security risk.
Ideally everyone should try to get their PHP updated to 7.3 as that is quickly becoming the standard, and WordPress themselves strongly recommend it. PHP 7.2 is also a good option and will help some people who have Plugins that are not quite ready for 7.3 , but 7.3 is the way to go if possible. Some hosts provide a way for users to change their PHP version right from within cPanel (and if you do so, wait about 1 minute before testing your site, because most servers will typically take anywhere between 20 to 60 seconds to fully apply the change, so if you try to view your site immediately after changing PHP version in cPanel then your site will seem “broken” for a minute).
It’s also best for users to check with each Plugin / Theme provider to find out if their product is compatible with PHP 7.1 / 7.2 / 7.3 before updating PHP. This can be a little tedious for users with a lot of Plugins / Themes, but checking to make sure everything is compatible before updating to a modern version of PHP will save users headaches and avoid potential issues.
(I am not affiliated with iThemes in any way – I’m just a long time user and manage a lot of WordPress sites, have a lot of experience with hosting tech)
You might find this info useful.
Not only are both domains – abetteralteration.com and destinationweddinghairstylist.com – on the same web host, but they both also resolve to the same exact IP address – 146.66.70.124 and there are also many other domains / sites hosted on that IP, which would seem to indicate they’re on shared hosting and both sites are on the same server together.
Another notable fact – both abetteralteration.com and destinationweddinghairstylist.com were both moved from GoDaddy hosting to their current hosting company SingleHopLLC 4 months ago in April 2019. This would seem to indicate the possibility that either:
A.) The same person or organization owns both domains and moved them back in April on their own, OR…
B.) The person that handles the hosting arrangements for both of those domains switched hosts back in April and is either still in charge of them or was possibly handling the DNS settings and has not made important changes that they should have (in some cases, the previous web designer for mutual / multiple clients).One big important clue – if you visit https://destinationweddinghairstylist.com it redirects to https://www.abetteralteration.com/
So while I’m just speaking from experienced opinion here when I say this – it really looks like either the same person owns those two sites or that those two sites are/were managed by the same company at some point, and that some form of duplication was run to create one site based on data from the other site.
The web host you spoke to should have been easily able to tell if those two sites / accounts are related, not just by the fact that they’re both hosted on the same server, but by the fact that https://destinationweddinghairstylist.com redirects to https://www.abetteralteration.com/ (which would seem to indicate that either the person who built one of the sites used it to duplicate and create a second site and set up a redirect, or that there’s a problem at the server level which is making one domain resolve to the other… in any case, seems like someone’s not telling you everything they know).
It’s definitely no coincidence that both domains resolve to the same IP address, are hosting on the same server, and both were moved from old host to new host within a week of each other back in April of this year.
Lots of clues in that info above.
I’m not affiliated with iThemes at all. I’m just sharing the info that I would look at if I were you, in hopes that it helps.
I don’t work for iThemes and I use the paid version, but I do know this – about a month ago they released a version that had this exact bug that you’re talking about and the same thing happened to me. They quickly released an update to fix the issue, so I’d suggest that you check your Dashboard > Updates section to make sure you’re updated to the latest version. Hope that helps, or someone else chimes in with some info on this regarding the free version, since I can only go by what I know from using the paid version.
- This reply was modified 7 years, 5 months ago by anotherdave. Reason: Typos
Almost fixed in 4.7.1
It still ignores the schedule and sends DB Backup email every day even if you have it set to only run every 10 days.
Forum: Reviews
In reply to: [PayPal Enterprise Payments (formerly Braintree) for WooCommerce] RUBBISH@war85ren – thanks for taking the time to post a solution that worked for you. So many people don’t come back after they resolve (especially if they found the source of the problem to be different) and it really helps when they do.
- This reply was modified 9 years ago by anotherdave.
Even on servers with WordPress sites already perfectly loading all pages as https and definitely without a doubt SSL secured properly, it seems for some reason iThemes thinks there’s no SSL and presents the “Your server does appear to support SSL” warning when we Enable the SSL option in iThemes and click the Configure Settings button for it.
Forum: Reviews
In reply to: [PayPal Enterprise Payments (formerly Braintree) for WooCommerce] RUBBISHYou mean they didn’t blame your host yet?
Thank you for speedy the HotFix chrisakelley! And like linux4me2 mentioned – 2.5.1.2 works fine 🙂
Just in case this helps anyone, here’s what I ended up doing to fix the issue for my client:
1. Backed everything up (of course)
2. Using FTP (or cPanel File Manager) renamed the soliloquy-lite folder to soliloquy-lite_BAK
3. Logged in to WP Dashboard, checked plugins for updates, applied the 2.5.1.2 update.
Problem solved.
Kudos Chris! Always nice when a dev publishes a prompt fix, thank you!
Same problem here.
Forum: Fixing WordPress
In reply to: Fatal Error- Soliloquy lite and I’m a WP beginner. Not a fun combo!Same problem here, and not a novice user and on a completely different host than the OP. One of my clients is using latest version of WP with Genesis “Juliette Theme” and the recommended “Soliloquy Lite” plugin. Today she ran the new available updates for both the Theme and the Plugin, and now when attempting to log in to the Dashboard this happens:
Fatal error: Class ‘Soliloquy’ not found in /home/xxxxxxxx/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php on line 65
(I removed the username and replaced with x’s for security reasons).
This was the first related post I found in my search and wanted to chime-in so that the user knows that it’s not a problem with their host, and there appears to be a bug or compatibility issue between the Plugin and the Theme. (At least that’s what it appears to be).
Forum: Reviews
In reply to: [Zero Spam for WordPress] exactly as advertisedThanks for the reply.
I took a close look at the developer’s site, and I’m both cautious and impressed at the same time.
Cautious – because there’s somewhat significant list of other plugin incompatibilities with it.
Impressed – not only because the developer goes into great detail about which other plugins & environments the script has had issues with (past / solved / currently existing) , but he even reaches out to the developers of other plugins that aren’t compatible in an effort to provide them with info that could help!
Perfect example is if you visit http://www.redsandmarketing.com/plugins/wp-spamshield/known-conflicts/ and then read item #3 where you can see a link to https://wordpress.org/support/topic/some-of-the-plugin-code-needs-fixing-it-disables-registration-anti-spam/ in which you can see the “WP-Spamshield” dev attempting to help the “New User Approve” dev fix some code in New User Approve that would clean up their code and make both Plugins compatible together.
So yeah… even though the list of known issues with WP-SpamShield is a bit intimidating, the fact that Scott (the developer of WP-SpamShield) is so tenacious, thorough, and willing to reach out to other devs with assistance is very impressive. Also Scott’s blog, while not super active, is quite full of a lot good information. He certainly has a lot of desirable attributes in a developer and a serious approach.
Overall a good find, thanks again for the tip!
Forum: Reviews
In reply to: [Zero Spam for WordPress] exactly as advertised@nosilver4u – what do you think of WP Spamshield? Is it working out nicely?