Support » Plugin: Slider by Soliloquy - Responsive Image Slider for WordPress » White Screen of Death In Admin After Upgrade to Soliloquy

  • Resolved linux4me2


    I attempted to update from Soliloquy 2.5.1 to and got the white screen of death on the admin side. In /wp-admin/error_log, the error was:

    [18-Jan-2017 16:54:18 UTC] PHP Fatal error:  Uncaught Error: Class 'Soliloquy' not found in /home/username/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php:65
    Stack trace:
    #0 /home/username/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php(204): Soliloquy_Review->__construct()
    #1 /home/username/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php(212): Soliloquy_Review::get_instance()
    #2 /home/username/public_html/wp-content/plugins/soliloquy-lite/soliloquy-lite.php(169): require('/home/username/...')
    #3 /home/username/public_html/wp-content/plugins/soliloquy-lite/soliloquy-lite.php(144): Soliloquy_Lite->require_admin()
    #4 /home/username/public_html/wp-includes/class-wp-hook.php(298): Soliloquy_Lite->init('')
    #5 /home/username/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array)
    #6 /home/username/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #7 /home/username/public_html/wp-settings.php(449): do_action('init')
    #8 /home/username/public_html in /home/username/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php on line 65

    Replacing the Soliloquy files with version 2.5.1 from backup resolved the problem.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Same for me. Unable to use the plugin. I get a fatal error message on install of

    #8 /home/username/public_html in /home/username/public_html/wp-content/plugins/soliloquy-lite/includes/admin/review.php on line 65

    error lists as missing ‘Soliloquy’

    • This reply was modified 3 years, 10 months ago by hockeygal28.


    +1 — Here too. I also rolled back to 2.5.1

    Us as well. So far have had 3 white screens in the last hour.

    Me too. Got 500 internal server error until I disabled soliloquy.

    Plugin Author Chris Kelley


    Hey I just pushed an hotfix to resolve this, I apologize to everyone.

    Cheers, Chris

    Same thing is happening to me. I’m fairly new to WP so I had to contact my host to fix this for me and now I have a sad header with no scrolling photos. I see that you pushed to resolve this, but I am scared to activate again for fear of another fatal error. Please notify when it’s once again “safe” to Soliloquy.

    I just tried the hot-fix, v., and it works just fine. Don’t be afraid to update your sites with it.

    Same problem here.

    Thank you for speedy the HotFix chrisakelley! And like linux4me2 mentioned – works fine 🙂

    Just in case this helps anyone, here’s what I ended up doing to fix the issue for my client:

    1. Backed everything up (of course)

    2. Using FTP (or cPanel File Manager) renamed the soliloquy-lite folder to soliloquy-lite_BAK

    3. Logged in to WP Dashboard, checked plugins for updates, applied the update.

    Problem solved.

    Kudos Chris! Always nice when a dev publishes a prompt fix, thank you!

    I have some websites that updated to WP 4.7.1 in Godaddy Hosting. I updated Soliloquy Lite to and got the white screen (site itself and admin page log in)with error messages that I took screen shots of referring to Soliloquy code issues. I still cannot update Soliloquy. I needed to get Godaddy to deactivate it by ftp since my Admin was broken too. I have some sites that I updated Soliloquy lite on and they are fine. Not sure what the issue is with mine. Any advice?

    Comments seem like is the fix. But not for me.

    Thanks @anotherdave

    Like flaggfish, I couldn’t get to the admin panel due to a “fatal error”. Using your technique I was able to get in and get it updated. Now only 8 more sites to go 🙂

    @chrisakelley Thanks for jumping on this and getting a hot fix out there. Much appreciated!

    My Godaddy tech had renamed the soliloquy-lite folder as soliloquy-lite2 so I could get my website back. I deactivated the plugin which is version

    AnotherDave says he renamed the soliloquy-lite folder as soliloquy-lite_BAK

    Would this fix my problem even though seems to be breaking my site when activated?

    Hey @flaggfish,

    The folder renaming to ‘soliloquy-lite2’ is the same principle as renaming it to ‘soliloquy-lite_BAK’. 🙂

    It sounds like there may be something else at play on your install. Would you reach out to us through the general contact form at and our support team can further assist.


Viewing 13 replies - 1 through 13 (of 13 total)
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