Amir

Hi @varactu

Since we do not fully understand your issue, we think that your site might be operating in a headless mode. Therefore, you can resolve your issue by using the following documentation and changing the nonce to a signature.
How to Track Visitor Statistics in Headless WordPress Themes Using WP Statistics
Managing Request Signatures

Additionally, we have prepared a comprehensive article about issues related to visit tracking at the link below. Please review the article step by step.
Step-by-Step Guide to Troubleshoot Tracker

I hope this documentation resolves your issue. However, as we mentioned initially, we do not fully understand your problem. If the issue persists, please explain the problem to us through a screenshot or video if possible, so we can resolve it.

Best regards.

Hi @climatesaver

Thank you for opening this thread.

We will definitely add this feature in future updates so you can manage it through the settings.

In the meantime, you can set the wp_statistics_js_check_time_interval to a very high number according to the guide in the link below to effectively prevent the requests:
Customizing User Online Status Intervals

function custom_js_check_time_interval($check_time) {
    // Set the check time interval to 1 day (86,400,000milliseconds)
    return 86400000;
}
add_filter('wp_statistics_js_check_time_interval', 'custom_js_check_time_interval');

Thank you for your valuable feedback.
Best regards,

Hi @varactu

We recommend using the latest version. To use the 120-second feature based on previous settings, you can add the following code to your theme’s functions.php file:

function custom_reset_user_online_time($reset_time) {
    return 120;
}
add_filter('wp_statistics_reset_user_online_time', 'custom_reset_user_online_time');

Also, in the latest update, we have improved the bot detection algorithms, which may result in reduced statistics. You can manage exclusions according to your needs from the Settings – Filtering & Exceptions section.

I hope this helps you.
Kind regards,

Hi @perryzelda

We sincerely apologize for any inconvenience caused.

It seems that the removal of one of the options in Admin Notifications in the new update has caused the above issue. We apologize for this inconvenience and are actively working on resolving it.

To fix the issue, please go to Settings – Admin Notifications and set the Report Frequency option to Disable. This should resolve the problem.

Thank you for your patience.
Regards,

Hi @lindafar @mmssnnrr77

We apologize for the inconvenience caused.

To understand the reason for the problem, please check what error is displayed in the browser console on the post edit page?

Regards,

Hi @anushka2024

Thank you for opening this thread.

Are you using the latest version of the plugin, which is version 14.9.1? If not, please update the plugin to the latest version.

Also, please check if the Bypass Ad Blockers option is enabled in Settings – Basic Tracking. If it is enabled, disable it and test again.

Please check the above items and let us know the result.
Regards,

Please check if there are any errors in the browser console?

To disable the widget in the dashboard, click on the Screen Options in the top right corner and deactivate the Daily Traffic Trend option.

For the post editing page, you can also disable the Chart Metabox Views option in the Statistics – Settings – Basic Tracking path.