Amir

Hi @josef008

We apologize for any inconvenience caused.

Regarding the “thank you” message, please send us the complete text of the message and let us know where you are seeing it.

Regarding the “Notice: Database Maintenance Recommended”, if you mean displaying this warning in the plugin, then after closing it, it should not be shown to you again. And if you mean an email, you can disable the Database Pruning Alert option from the Statistics – Settings – Admin Notifications section, so that no more emails are sent to you.

If your issue is not resolved, please provide more details so that we can identify the cause and resolve the problem.

Once again, we apologize for the inconvenience and appreciate your patience and cooperation.
Regards,

Hi @neh210

To send a message, you need to connect to a gateway. To do this, go to SMS – Settings – SMS Gateway, select a gateway, and complete its settings.

You can see the list of gateways supported by us at the following link:
https://wp-sms-pro.com/gateways/

Select one of the gateways, register on their site, and obtain the API settings from them. Then enter it in the Gateway Settings section.

Please note that after filling in the fields in the Gateway Overview section, the Status should be Active.

Please let me know if you have any further questions or need assistance.
Regards,

Hi @thomasprice61

Thank you for bringing this issue to our attention.

We have resolved this issue in the commit below and will provide a new update for the plugin in the coming days.
https://github.com/wp-statistics/wp-statistics/commit/d3dac6f9fdea463853bae7abcba13bdef9e70995

We appreciate your feedback and patience.
Regards,

Hi,

Thank you for your interest in translating the WP Statistics plugin!

You can translate the strings at the WordPress Translation Center. Select your language, then choose Stable (latest release), and proceed to translate the desired texts.
Once your translation is submitted, it will be reviewed and approved by one of the Translation Editors. And then, after approval, you can update the language files on your site from the translation update section.

If you are unable to do this, please write the English text along with its translation in your language here so we can correct it in the translation file.

Thank you for your participation and support.
Regards,

Hi,

Thank you for bringing this issue to our attention. The document indeed needed updating.

For this scenario, you can use the following code:

add_filter('rest_authentication_errors', 'allow_rest_api_for_local_ips');

function allow_rest_api_for_local_ips($errors)
{
    // if there is already an error, just return it
    if (is_wp_error($errors)) {
        return $errors;
    }

    $whitelist = array(
        '127.0.0.1',
        // etc
    );

    if (!in_array($_SERVER['REMOTE_ADDR'], $whitelist)) {
        // return WP_Error object if user is not logged in
        return new WP_Error('no_rest_api_sorry', 'REST API not allowed', array('status' => 401));
    }

    return $errors;
}

Please let me know if you have any further questions or need assistance.
Regards,

Hi @scruffy1

I’m pleased to inform you that we have resolved the GeoIP issue in the latest update. You can now use this feature by updating the plugin to version 5.2.1.

Please go to the Settings – Tracker section after updating, then update the GeoIP Database Update Source field and make sure to click on the Save Changes option to apply the new updates and fix the problem.

We appreciate your patience during the resolution of this issue.
Regards,

Hi @solucepro

Please enable the Cache Compatibility Mode in the settings, and also following the guide below, add the WP Statistics endpoint to the whitelist and check if you are receiving the XHR Response or not?
https://wp-statistics.com/resources/troubleshoot-with-cache-plugins/

Regards,

Hi @jessiemele

First, verify that the gateway settings (in Settings – SMS Gateway) are correctly configured, and try sending a test SMS to your number using the ‘Send SMS’ menu option.

Also, Please ensure that the mobile number you have entered in the respective field follows the format accepted by the gateway. For example, try entering the number in international format, i.e., if you are in the US and your number is 23456789, enter the mobile number with the country code as +123456789.

If the issue persists after checking the above, please let us know the name of the gateway you are using so that we can better assist you.
Regards,