Andrea Grillo
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Waitlist] duplicate button and hide did not workHi there,
thanks for contacting us! You should use this CSS rule:
#yith-wcwtl-output:first-of-type { display: none; }in Appearance > Customize > Additional CSS section of your theme 🙂
Forum: Plugins
In reply to: [YITH WooCommerce Quick View] Not displaying product descriptionHi there,
probably is something related to your theme. Could you tell to me which theme are you using, please? Could you share the website url?
Hi there,
I’m happy to hear that 🙂
Thanks for your review!Hi @juanchovega
I have tested it and seems to works fine, click here please.Could you confirm that works fine right now?
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filter by Brand stopped workingHi there,
thanks for contacting us. The issue I think the theme author are right, but probably we can try to fix it because, in my opinion, we simply need to init again the load more after a filter was applied.
We have a trigger called
yith-wcan-ajax-filteredtriggered after a filter was applied, the theme author can use this to reinit the load more feature.We discuss a similar case here
Hi there,
thanks for contacting us.
To doing that you should try to contact Astra Theme developers, I think they can provide to you a code to doing that.
After a filter was applied we trigger a js event called
yith-wcan-ajax-filtered$( document ).trigger( 'yith-wcan-ajax-filtered', [ response, filters ] ).trigger( 'yith_wcwl_reload_fragments' );the Astra author should use it to close the sidebar after a filter was applied.
Let me know if need more details about that, please.Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filters still not workingHi @netmined
don’t worry, if needed you should reply to us, don’t worry.
We are sure that the issue is related to this 🙂Hi @frafor
this is very strange, you should try to report this to WooCommerce because the problem it’s not related to our plugin.
The next time that you experiencing the issue on your website try to add on sidebar a filter by attribute widget of WooCommerce, disable our plugin and you can see that the problem persist.Let me know, please.
Hi there,
I confirm to you that the solution proposed in the last post of arisr works fine, the issue seems to be related to latest WooCommerce update.
Forum: Reviews
In reply to: [YITH WooCommerce Ajax Product Filter] Bad SupportHi there,
and thanks for your feedback!In your first ticket (on our website), our developers found out the theme you use doesn’t work fine with native WooCommerce filters on which our plugin relies, so they suggested you contact your theme authors to double-check with them and provide us with their feedback to try to help you fix the issue you were experiencing.
Unfortunately, we haven’t received any information from you since then, only a refund request months later that (plugin bought at the end of November, refund request send to us on March), unfortunately, we couldn’t accept in compliance with our policy.
We still make ourselves available and will gladly further assist you through our support desk if you wish.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Group Color AttributeHi Maria,
thanks for contacting us. In this case you need to create the general attribute for “blue” color and assign it to the product. Of course for this color you don’t need to create a variation. In this way you don’t see it in single product page (no variation available) but can use to filter the product page.
When you filter for BLUE, show all products with this attribute (all products with BLUE attribute set).
Forum: Reviews
In reply to: [YITH WooCommerce Ajax Product Filter] Great plugginHi there,
thanks for your review, really appreciate it.
Feel free to open a topic if you need help 🙂
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Base Price is not updatingHi there,
the issue seems to be related to the template structure.
This plugin seems that change the template, in this case the script lost the dom reference and it’s not possible to update the price correctly. To solve the issue the only way is to add the support for this plugin but you need to contact a developer for this, you should look here: job.wordpress.netForum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Missing Products on Conditional LogicHi there,
you should try to use this code:
add_filter( 'yith_wapo_conditional_logic_variations_limit', 'my_yith_wapo_conditional_logic_variations_limit' ); function my_yith_wapo_conditional_logic_variations_limit() { return 100; }By default the plugin show the first 20 variations. With this snippet you force to show the first 100 variation.
You should add the code at the end of functions.php of your theme.
Let me know if works.Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Product image will not loadHi @susan1961
Your website have the “coming soon” enabled so I can’t test it. Could you disable it for a while, please?
We have tested it in our local environment and all seems to works fine.
Thanks!