Afterpay

Hi @chrisatmogul,

Thank you for your message, and providing the detailed steps to reproduce.

The ability to pay for manually created orders with Afterpay outside of the WooCommerce checkout is not currently a feature offered by the Afterpay Gateway for WooCommerce plugin. This request has been escalated with the engineering team for consideration and review.

Any updates will be distributed via the WordPress Plugin Directory.

Thank you.

Hi @atbillycom,

This is a Support Thread for the “Afterpay Gateway for WooCommerce” plugin. For support with the “WooCommerce Stripe Payment Gateway” plugin, please start here:

• https://wordpress.org/support/topic/guide-to-the-woocommerce-stripe-forum/

Thank you.

Hi @keithhill1968,

Thank you for sharing your feedback. The Afterpay team certainly encourage merchants to perform testing in their unique staging environments prior to updating their production environment. While the setup and maintenance of merchant environments are not covered by Afterpay’s free integration and support service, the team would be happy to assist with the setup of an Afterpay Sandbox Merchant account.

Furthermore, the Afterpay Gateway for WooCommerce plugin is compatible with WordPress Multisite, so it is possible to run multiple websites on a single hosting service and configure the Afterpay plugin differently for each of them.

For assistance setting up a Sandbox Merchant account, please submit a dedicated support request from the Afterpay Help Centre here:

• https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

A team member will then reach out to you within 1 business day.

Thank you.

Hi @smes,

Thank you for reaching out. The team would be happy to assist with an investigation.

Please submit a dedicated support request from the Afterpay Help Centre here:

• https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

A team member will then reach out to you within 1 business day.

Thank you.

Hi @davefx,

Thank you for sharing your findings in detail.

An internal ticket has been raised with the development team for further investigation. A future release of the Afterpay Gateway for WooCommerce plugin may subsequently include improved support for WooCommerce Product Bundles.

Thank you.

Hi @gbell12,

Please try running the Afterpay Gateway for WooCommerce plugin in “Compatibility Mode”. This mode can be enabled from the admin settings page at “WooCommerce > Settings > Payments > Afterpay”.

If the challenge persists, please submit a dedicated support request from the Afterpay Help Centre here:

• https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

A team member will then reach out to you within 1 business day.

Thank you.

Hi @willrossi,

Thanks for your questions and detailed comments.

This topic represents a known challenge that is currently in discussion. A number of different suggestions have been put forward. There are no estimated timeframes at this stage.

The current iteration of the CBT offering is focussed primarily towards merchants who do not have an existing cross-border solution already in place. If it is necessary to present prices in multiple currencies throughout the WooCommerce store, and to have these prices precisely match what is presented to the consumer by Afterpay, there is only one way to achieve this at present. Multiple websites are required, each with their own separate base currency, and linked to a separate Afterpay Merchant account.

Thank you.

Hi @radbrands,

Thank you for your message.

The Afterpay Gateway for WooCommerce plugin supports the discount functionality provided by WooCommerce core. Support for other third party plugins cannot be guaranteed. However, the team would be happy to assist with an investigation.

Please submit a dedicated support request from the Afterpay Help Centre here:

• https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406

A team member will then reach out to you within 1 business day.

Thank you.