Afterpay

Hi @ksprehe,

Thank you for your message.

When using the option to automatically move an order from pending payment to cancelled in the WooCommerce settings, it is the WooCommerce plugin itself that handles this rather than the payment gateway. There is also no code in the Afterpay Gateway for WooCommerce plugin that explicitly blocks this functionality.

Given the above, it is unusual to see behaviour where only Afterpay orders are not automatically handled correctly. As such, the team would like to assist with this challenge. To facilitate this, please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

A member of the team will then reach out to you within 1 business day.

Thank you.

Hi @mtgamberwesbitedesign,

Please be advised that version 3.5.1 has been released which contains a patch for the XSS vulnerability.

Thank you

Hi @seifer1975,

Thanks for your message. The Afterpay team take security seriously and appreciate the report.

The vulnerability has been verified and a patch is currently being put in place. A new version is planned for release either today or Monday, 12 December 2022.

Thank you.

Hi @brettdorron,

Thanks for your message.

The rating notification in the dashboard should be dismissible. As it isn’t, the team would like to investigate. To facilitate this, please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

A member of the team will then reach out to you within 1 business day.

It may also be worth mentioning to the wider audience that there is a plan to remove the rating notification in a future update, likely early next year.

Thank you.

Hi @alankoeninger2015,

Thanks for your messages.

The Afterpay plugin follows the Payment Gateway documentation, utilizes WooCommerce’s built-in functions to create orders and updates the statuses according to the payment responses. It has no integration with the Xero plugin, and does not intentionally trigger any of its functionality.

The Afterpay team do not have a detailed insight into the Xero plugin or how it works, and the plugin is not open-source. The team are unable to investigate or test without access to the source code. However, the Afterpay Gateway for WooCommerce plugin is open-source, and follows WooCommerce’s recommended workflow for Payment Gateways. For further support regarding Xero’s behaviour concerning external gateway orders, please reach out to the Xero plugin support team.

Thank you.

Hi @sgx,

Thank you for providing additional detail.

The team attempted to replicate this challenge in Firefox but were unable. Some additional questions that may help in resolving the matter:

– Does this behaviour occur only when logged as an admin user?
– Is the cart total + shipping + tax within the limits for Afterpay as found in the settings page?
– Is the version of Firefox current?
– Are there any errors displaying in the browser console?

Thank you.

Hi @maqpro,

Thank you for your message.

Point 1 cannot currently be achieved. Points 2 & 3 are possible by adding some additional styles to the site. Setting a height on the button and a max-height of 100% to the image inside the button will reduce the size of the button and subsequently the logo. To increase the width of the button set a pixel or percentage width on the button selector as well as a background colour (#b2fce5 for the mint button / #000000 for the black button). Then set the border-radius value to 0. By default there is no border set on the button, but the installed theme may be overriding this. To address this set border to none.

The above may look like this (due to the theme, the CSS selectors may need to be more specific):

.btn-afterpay_express_cart {
  height: 50px;
  width: 100%;
  background-color: #b2fce5;
  border-radius: 0px;
  border: none;
}

.btn-afterpay_express_cart img {
  max-height: 100%;
}

If the site is setup to allow it, the team would be happy to assist in implementing this solution. To facilitate this please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

Thank you.

Hello @edgarlarsen,

Thank you for your positive feedback.

The team appreciates the review but more importantly the constructive feedback. The reason for this message is to ensure that the configuration is up to date with the current version of the plugin while allowing the site owner to check that any new settings are correct.

An internal ticket will be raised in regard to the update notice and improved user experience.

Thank you.