Hey @tineclaus,
Hope you’re well.
Did you try to set sidebar location from your new sidebar?
Cheers,
Oguz
Hi,
Yes i did, but it doesn’t work.
I tried different locations, i filled in the sidebar in the template on the individual pages or posts, but nothinh did work.
Thanks for your help.
Greetings,
Tine
Hi,
I added other locaties with an other sidebar. It still doesn’t work.
Could you please help me?
Thanks in advance!
Greetings,
Tine
Hello @tineclaus
Hope you’re doing well!
Please run a quick check for a conflict with another plugin or theme. Deactivate all other plugins and test if the sidebar is showing; if it is still not showing please switch to a default WordPress theme to test for a conflict with a theme. If everything is well, activate one plugin at a time to find the one that causes this.
Please let us know how it went!
Kind regards,
Nastia
Hi,
I did as you asked and turned every plugin out. While doing that i discovered that it is only when going in the backend of the website that the sidebars aren’t wright. If i go to my website online (i turned off the ‘maintenance mode’ for a while) the correct sidebar is showing. Do you know how this can happen?
Thanks!
Greetings,
Tine
Hey @tineclaus,
I am not sure about the cause, it can be because of caching or maybe some data in the database is corrupted. First, can you check for caching plugins/systems then if still continue can you try to delete all sidebars and recreate them?
Cheers,
Oguz
Hi,
I deleted all the sidebarsand re-installed them. It still isn’t working. Could you help me please?
Thanks,
Tine
Hey @tineclaus,
Hope you’re well.
Can you contact me over our contact form? You can find it at https://premium.wpmudev.org/contact/ please select “I have a different question” and subject should be “Attn: Oguz”
Please send your website URL and detailed explanation to look further. And don’t forget to mention this thread with URL.
Cheers,
Oguz
Hi,
Thanks very much for your help! I made a contactform as you asked.
I hope everything is clear i gave the information as clear as possible.
Thanks in advance!
Tine
Thank you for contacting our support team. I am going to close this ticket for now. If we were unable to resolve this issue let us know and I can reopen the thread.