Hiya @the Wachamacallit,
Hope you’re doing well today! Sorry you’ve had an issue with this one, it does sound from your description like there’s some sort of JavaScript conflict, which does usually indicate a conflict with another plugin or the theme.
You can try opening your browser’s console on that page (CTRL-J on Chrome for Windows) and see if an error message shows when making changes. However, it usually takes a fair amount of investigating to figure out what’s actually causing the conflict. That’s typically why it’s advised to just disable plugins one-by-one and/or try the default WP theme to find the conflict. It’s easier and quicker that way.
It’s also possible to setup a test on a local machine using a WAMP install, that way you could try it out with minimal plugins/theme.
If it’s not too much trouble though, quickly deactivating all your plugins and switching to Twenty Sixteen theme, then trying the options on that page, could help to get it sorted fast.
Just to check too, this is the theme you’re using, correct?
https://wordpress.org/themes/indibiz/
Cheers,
David
Hi David,
No need to apologize, thank you for your reply.
The only error the Java Console shows is this:
” Failed to load resource: the server responded with a status of 404 (Not Found)
http://www.domain.com/wp-content/plugins/bridge/css/admin-style.css?ver=4.5.2 “
It actually shows up twice for some reason.
I deactivated that plugin but the conflict remained.
Yes, that’s the theme I’m using, I switched to the Twenty Sixteen 1.2 theme but the conflict also remained.
Your local install idea is great, I’ll get that going.
Hello The Wachamacallit,
Can you give me link to that plugin that is showing this error? Also please run a quick plugin conflict test for all other plugins.
kind regards,
Kasia
Hi Kasia,
Thank you so much for your reply.
That plugin is not available publicly but I’ll be happy to give you access to it by email if that’s ok. – Zoo(at)anasway(dot)net
Could you please let me know, how do I go about running a Plugin Conflict Test?
Thanks!!
Hello The Wachamacallit, I hope you are doing well today!
To check for a conflict with another plugin, deactivate all the other plugins and test if you can save the changes.
If the issue is gone, activate one plugin at the time, to find the one that causes this issue.
Check also this manual:
https://codex.wordpress.org/Managing_Plugins#Advanced_Troubleshootings
That plugin is not available publicly but I’ll be happy to give you access to it by email if that’s ok.
You can email us directly to contact[at]wpmudev[dot]org
Send in:
Subject: “Attn: Nastia”
– link to the plugin
– link back to this thread for reference
– any other relevant urls
Let us know how it went!
Cheers,
Nastia
