SMS Alert Order Notifications – WooCommerce


This is a WooCommerce add-on. By Using this plugin admin and buyer can get notification about their order via sms using SMS Alert.

The WooCommerce Order SMS Notification plugin for WordPress is very useful, when you want to get notified via SMS after placing an order. Buyer and seller both can get SMS notification after an order is placed. SMS notification options can be customized in the admin panel very easily.

SMSAlert – WooCommerce (Key Features)

  • OTP for order confirmation(with option to enable OTP only for COD orders)
  • OTP verification for registration
  • Login with OTP
  • Reset password with OTP
  • OTP verification for login(option to enable OTP only for selected roles)
  • SMS to Customer and Admin on new user registration/signup
  • Admin/Post Author can get Order SMS notifications
  • Buyer can get order sms notifications supports custom template
  • Sending order Details ( order no, order status, order items and order amount ) in SMS text
  • Different SMS template corresponding to different Order Status
  • Directly contact with buyer via SMS through order notes, and custom sms available on order detail page
  • All order status supported(Pending, On Hold, Completed, Cancelled)
  • Block multiple user registration with same mobile number
  • Supports wordpress multisite
  • Custom Low balance alert
  • Option to disable sending OTP to a particular after n resends
  • Daily SMS balance on Email
  • Sync Customers to Group on
  • Auto Shorten URL
  • Low Stock Alert to admin
  • Out of Stock Alert to admin
  • Back in Stock notifier


👉 Sequential Order Numbers Pro
👉 WooCommerce Order Status Manager
👉 Admin Custom Order Fields
👉 Shipment Tracking
👉 Advanced Shipment Tracking for WooCommerce
👉 Aftership – WooCommerce Tracking
👉 Ultimate Member
👉 Pie Register
👉 WP-Members Membership Plugin
👉 User Registration
👉 Easy Registration Forms
👉 Profile Builder
👉 Dokan Multivendor Marketplace
👉 WC Marketplace
👉 WooCommerce PDF Invoices & Packing Slips to send invoice on SMS
👉 Claim GST for Woocommerce for Input tax credit
👉 Order Delivery Date for WooCommerce
👉 WooCommerce Multi-Step Checkout


👨 Contact Form 7 to send notification to customer and admins, and verify mobile number through OTP
👨 Ninja Forms to send notification to customer and admins, and verify mobile number through OTP
👨 Gravity Forms to send notification to customer and admins
👨 Returns and Warranty Requests to send RMA status update to customer
👨 Easy Digital Downloads to send notification to customer
👨 Affiliates Manager to send notification to Affiliates and admin
👨 WooCommerce Bookings to send booking confirmation to customers and admin
👨 Product Vendors
👨 Booking Calendar to send booking confirmation to customers and admin
👨 LearnPress – WordPress LMS Plugin to send notifications to student and admin
👨 Events Manager to send event booking confirmation to customer and admin
👨 CartBounty – Save and recover abandoned carts for WooCommerce
👨 Delivery Drivers for WooCommerce
👨 New User Approve


Since this plugin is dependent on, we provide 24X7 email support for this plugin via For new feature requests please use wordpress support forum.


  • English – default


  • OTP popup - Login, Registration, Checkout, Contact Form 7.
  • Login with OTP.
  • General Settings - Login with your username and password.
  • OTP Settings
  • Customer Templates - Set sms templates for every order status, these will be sent to the customers.
  • Admin SMS Templates - Set sms templates that admin will receive, set admin mobile number from advanced settings.
  • Advanced Settings - Enable or disable daily balance alert, low balance alert, admin mobile number, and many other advanced options.
  • Custom SMS on Order detail page - You can send custom personalised sms to the customer directly from order detail page from your admin panel, this is very useful in case you wih to update customer in case of any unplanned event, like delay in delivery, order disputes and claims, etc.
  • Returns and Warranty Requests - Send SMS to customer and admin when a new warranty request is placed, or warranty request status changes.
  • Gravity Forms - Send sms to customer and admin, whenever the form is submitted.
  • Contact Form 7 - Visitor & Admin Message, SMS OTP Verification.
  • Easy Digital Downloads - Notification to Customer and Admin on various order status's.
  • Woocommerce Bookings - Customer Templates
  • Woocommerce Bookings - Admin Templates


Can i integrate my own sms gateway?

There is no provision to integrate any other SMS Gateway, we only support SMS Alert SMS Gateway.

How do i change Sender id?

You can request the sender id after login to your SMS Alert account, from manage sender id.

Sender id is only available for transactional account.

I signed up for a demo account, but not received any test sms

As per TRAI Guidelines promotional sms can be sent only from 9 am to 9 pm, please test during this period only, also check if your number is not registered in NDNC registry.

If still you face any issues, please contact our support team.

I am unable to login to my wordpress admin

This can happen in two cases like you do not have sms credits in your sms alert account, or your admin profile has some other number registered, for both cases you can rename the plugin directory in your wordpress plugin directory via FTP, to disable the plugin

Which all countries do you support sms?

Please check complete list of supported countries on our website

Can i send sms to multiple countries from one account?

Yes, you can send sms to multiple countries, by default your account is configured to send SMS to only one country, you can request to allow additional countries for your account through email on

How can i use my custom variables in sms templates?

The plugin supports custom order post meta, if your post meta key is ‘_my_custom_key’, then you can access it in sms templates as [my_custom_key]

Can i extend the functionality of this plugin?

Sure, you can use our below hooks.

To Send SMS

do_action('sa_send_sms', '918010551055', 'Here is the sms.');

To Modify Parameters before sending any SMS

function modify_sms_text($params)
    //do your stuff here
    return $params;    
add_filter('sa_before_send_sms', 'modify_sms_text');

To get SMS Alert Service Response after Send SMS

function get_smsalert_response($params)
    //do your stuff here
    return $params;
add_filter('sa_after_send_sms', 'get_smsalert_response');

Woocommerce before Send SMS

function public static function modify_sms_text($content, $wc_order_id)
    //do your stuff here
    return $content;
add_filter('sa_wc_order_sms_before_send', 'modify_sms_text', 1, 2);

Can you customise the plugin for me?

Please use wordpress support forum for new feature request, our development team may consider it in future updates. Please note we do not have any plans to develop any integrations for any paid plugins, if still you need it someone like you must sponser the update 🙂

Where can i find the plugin documenation?

Please refer here for plugin usage guide.


September 17, 2020
The plugin seems to be working great. I love the fact I can track each text sent for its status. The costs per text are more than Twilio but if you include the number you have to pay for each month with Twilio, this service is cheaper.
August 10, 2020
Very Good Support ! Plugins Work without any error's. Frequent updates from them make your application secure. Highly Recommend !
April 29, 2020
I was facing some some conflicting issues with the otp generation for vendor page. I raised a ticket and within minutes received the customer support call. They understand your issues and go beyond to help you. Thank you (Prashant) and team for the awesome support. Keep up the good work. definitely recommend this product.
April 26, 2020
We added it to our new e-store due to pandemic. Their support works quickly and our sms work fine. it would be better if I can add fields such as order_time, order_attributes. For example, our clients buy 1 kg ice cream and choose tastes as attributes to a product.
March 30, 2020
SMSAlert plugin is perfect for any e-commerce business wanting to communicate with their customers instantly, I use the plugin for high value items as many of my customer payments was been declined due to high transaction values and cross boarder payments - Thanks to Cozy Vision and SMSAlerts, Im now converting more sales as able to inform customers instantly of the steps to take to complete their purchase successfully. Their support was outstanding, assisting me and making a few custom adjustment for me. Thank you much Appreciated!
Read all 19 reviews

Contributors & Developers

“SMS Alert Order Notifications – WooCommerce” is open source software. The following people have contributed to this plugin.


“SMS Alert Order Notifications – WooCommerce” has been translated into 5 locales. Thank you to the translators for their contributions.

Translate “SMS Alert Order Notifications – WooCommerce” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.



  • added strings for translation
  • Bugfix: low balance alert for international users
  • order date now accepts custom format in parameter


  • Integration with Delivery Drivers for WooCommerce
  • Show country code selector on phone field
  • Auto fill logged in users mobile number for back in stock subscription
  • Code cleanup
  • added action sa_wc_order_sms_before_send for plugin extension


  • Bugfix: some order status sms were not working if OTP was disabled


  • Integration with Ninja Forms
  • Code cleanup
  • supports dynamic variables from order item meta
  • Disabled multiple message for sub order(for multivendor stores)
  • Plugin version is now hardcoded, for better performance
  • Login with OTP and standard login, both can work now simultaneously
  • Bugfix: force prefix not adding in back in stock notifier


  • Bugfix: Multivendor SMS not going to vendor in case ordered from only one vendor
  • Bugfix: Eventbooking hooks changed as per latest version


  • Compatibility check with woocommerce v-4.3.1
  • Back in stock notifier compatibility fix with variable product template
  • Dynamic variable explorer for woocommerce
  • Country code enable/disable moved to advanced settings
  • EDD: added download link variable
  • Role Based SMS template for signup
  • Bugfix: Low balance alert email, credit not showing
  • Bugfix: Multivendor, sms not going to admin, when enabled for both admin and vendor


  • Back in stock notifier minor design changes
  • Code cleanup
  • Bugfix: Dynamic variable explorer for woocommerce, nested values
  • Integration with User Registration Plugin
  • Integration with Booking Calendar
  • Translation plugins compatibility fix
  • Added country code selector for login with otp


  • Country code selector on login with OTP and registration form
  • Mask phone number on forgot password
  • OTP for Delivery drivers for delivery confirmation
  • Integration with Easy Registration Forms
  • Integration with New User Approve
  • Integration with Product Vendors
  • Integration with Profile Builder
  • Integration with AST Tracking per item
  • New: Request Review(schedule sms)
  • Send SMS action now supports schedule SMS
  • Shortcode support for OTP Verification
  • Removed depricated function calls from jquery
  • New improved Admin UI
  • Bugfix: Same mobile number was not getting blocked on registration from checkout page