WooCommerce Refund and Exchange Lite

Description

Looking for dedicated Refund System for your shopping site?

WooCommerce Refund and Exchange plugin gives your customers an easy and Simple Refund Management system. With it, your customers will be able to request full or partial refunds from their accounts with justification statement. It is easy to implement and effective in functionality.

The whole refund and exchange process on your store goes under a dedicated and streamlined mailing system which would keep both the parties informed. This ultimately leads to easy returns for your customers with Increased conversions.

Main features

  • Dedicated refund system.
  • Return an order after delivery.
  • Efficient tax handling.
  • Allow customer to add a reason for refund.
  • Admin can set predefined reason request.
  • User can send attachment with refund request.
  • Admin can manage stock on each refund.
  • Admin can enable refund request for selected order statuses.
  • Dedicated Mailing system.
  • Short codes for Email content.

Know the Differences

What is the difference between Free & PRO Version of WooCommerce Return Refund and Exchange ?

Note: The features listed below are available with the Premium version of WooCommerce Refund and Exchange. This implies that you need WooCommerce Refund and Exchange – “Premium version” to take advantage of these exclusive features. You can get the premium version here!

Premium features

  • Refund policy feature.
  • Order Product Selection feature for Refund/Exchange.
  • Exchange feature.
  • Cancel feature.
  • Wallet feature.
  • Return slip label feature.
  • Full RMA support.
  • Partial refund feature.
  • Auto accept refund request feature.
  • Refund exchange feature for guest user.
  • Minimum order amount feature.
  • Product category disable feature.

Premium Plugin Live Demo

Explore complete feature of premium plugin, by looking at the live demo.

Plugin Compatibility For Refund And Exchange Plugin

If your online store is powered by either WC-Vendors or Dokan, then you can integrate this plugin smoothly on your online store. The compatibility variations include.

WooCommerce RMA for WC-Vendors

It comforts merchants to sell their products from an all new automated platform. This too streamlines process for Refund and Exchange. This plugin also manages request and other related information on refund and exchange which was earlier controlled all by Admin. This in returned resulted lower buying by the customer and moving on to next seller. Via this plugin, vendor can simply chuck out that situation and thereby allow to handle refund and exchange request with ease and also grant permission to accept or reject the customer’s refund and exchange request.

  • For WooCommerce RMA for WC-Vendors you can visit here

WooCommerce RMA For Dokan

WooCommerce RMA For Dokan helps the vendor to straight forwardly know about which product is getting refunded and exchanged. This also makes a modernize process for Refund & Exchange.

This extension extends an all-new streamlined solution proper buying and selling of a product keeping heed with refund policy and returns policy. This will relieve the admin from imposing refund and exchange reasonings on the customers.

  • For WooCommerce RMA For Dokan you can visit here

Want Help!

  • For Plugin Documentation you can visit here

  • For More Plugins By MakeWebBetter visit here

  • For More Plugins By MakeWebBetter over codecanyon you can visit here

Support

If you need support or have any question then kindly use our online chat window here or send us email at support@makewebbetter.com

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Screenshots

  • Refund and exchange setting.
  • Help section.
  • send the mail by admin to the customer.
  • Format of mail as header or footer.
  • Order detail and click the refund button.
  • submit the request.
  • Accept and cancel the refund request by merchant.
  • Refund and manage the account by merchant.
  • Refund the customer. 10.Delete the product in the order detail and refund.

Installation

Automatic installation

Automatic installation is the easiest option as WordPress handles the file transfers itself and you don’t need to leave your web browser. To do an automatic install of WooCommerce Refund and Exchange Lite, log in to your WordPress dashboard, navigate to the Plugins menu and click Add New.

In the search field type “WooCommerce Refund and Exchange Lite” and click Search Plugins. Once you’ve found our WooCommerce Refund and Exchange Lite plugin you can view details about it such as the point release, rating and description. Most importantly of course, you can install it by simply clicking “Install Now”.

Manual installation

The manual installation method involves downloading our WooCommerce Refund and Exchange Lite and uploading it to your webserver via your favourite FTP application. The WordPress codex contains instructions on how to do this here.

Updating

Automatic updates should work like a charm; as always though, ensure you backup your site just in case.

How to set up this Refund Products Setting?

Please reach the woocommerce menu -> RAE Configuration setting -> Click on the Refund Product -> Enable Refund Request setting.

How to make visible Refund button in Thank you page and My-Account page?

If you want to visible Refund button then follow these steps. You can easily go to the Woocommerce -> Settings -> RAEsetting ->Refund Products and set following points.

1)Enable Refund Request.

2)set maximum number of days.

3)Select the order status in which the order can be Refunded.

How to set the order status in which the order can be refund?

It’s a very easy way, go to the Woocommerce -> Settings ->RAE setting ->Refund Products and Select the order status in which the order can be Refund.

How to use mail configuration setting?

1) RAE Configuration Setting -> Mail configuration -> Basic setting -> Set header.

2) RAE Configuration Setting -> Mail configuration ->Refund ->and then fill all details.

FAQ

How to set up this Refund Products Setting?

Please reach the woocommerce menu -> RAE Configuration setting -> Click on the Refund Product -> Enable Refund Request setting.

How to make visible Refund button in Thank you page and My-Account page?

If you want to visible Refund button then follow these steps. You can easily go to the Woocommerce -> Settings -> RAEsetting ->Refund Products and set following points.

1)Enable Refund Request.
2)set maximum number of days.
3)Select the order status in which the order can be Refunded.

How to set the order status in which the order can be refund?

It’s a very easy way, go to the Woocommerce -> Settings ->RAE setting ->Refund Products and Select the order status in which the order can be Refund.

How to use mail configuration setting?

1) RAE Configuration Setting -> Mail configuration -> Basic setting -> Set header.
2) RAE Configuration Setting -> Mail configuration ->Refund ->and then fill all details.

Does this plugin have a premium version too?

Yes, you can get the premium version of WooCommerce Refund and Exchange by clicking here

Reviews

Best exchange plugin.

I like it so i got the pro version. I needed some help, i asked them for help and they helped me out. Hope to see UPDATES in future with better UI / UX, but until then this will work great with few tweaks. THX GUYS

Good but needs refining – Helpful Support

Support has been very good, they've helped make changes that were not possible on the back end. This plugin offers a lot of functionality. I prefer to process myself rather than leaving to customers as to an untrained eye the process can be very confusing.

Awesome Plugin Till Now

Awesome plugin. Does all the work which is needed. Easy form fill-up for customers and easy processing of RMA from backend. Support is fast and well-supportive. Executives are helpful. My suggestion for additional features is that, 1. They should add a feature to generate an RMA id automatically against requests to track easily. 2. To view total RMA reports with filters from reporting section. 3. Add catagories rather than only products in Catalog settings to make it easy defining days of refund and exchange to products.

support is excellent. 5star

I purchased this plug last jan 2018. I finally began to use it last month. I was having some issues. I must say their support was there until my issue was resolved. I nothing but praise for their support team. My emails were always answered promptly. Thank you to Makewebbetter for their absolutely excellent support.

Need some rectification

Problems: There's no way to choose products (from an order) for the refund request. Unnecessarily oversized Refund Request page on mobile. Mail templatets can't save html markups. Everything is getting inlined
Read all 6 reviews

Contributors & Developers

“WooCommerce Refund and Exchange Lite” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.4

  • Compatibility With Latest WordPress(5.1.1) And Woocommerce(3.6.1)
  • New:Admin can show refund policy rules on the Refund Form

1.0.3

  • Fix: Blank field validation For pred-defined reasons.

1.0.2

  • Fix: Tweak in pre-defined reason save field

1.0.1

  • Fix: Tweak in pre-defined reason save field

1.0.0

  • First version