Yeison Baron
Forum Replies Created
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Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Elementor templateHi,
I will mark this as solved, but if you have any other question, you can open a new topic and I will assist you.
Regards.
Hi,
I will mark this as solved, but if you have any other question, you can open a new topic and I will assist you.
Regards.
Hi,
I will mark this as solved, but if you have any other question, you can open a new topic.
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] ErrorHi @theipking,
could you share us the error messages thrown in the debug.log file? Here is the documentation for accessing these messages:
Regards.
Hi @amongthieves,
Unfortunately, we don’t have an estimate time as the author of the code would need to update it in GitHub as well, but we are expecting to release it soon.
Regards.
Hi @amongthieves,
We sent an update with the code for the next release, you can check more details of this in the next github URL:
– https://github.com/ericmann/wp-session-manager/pull/84
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] ErrorHi @theipking,
Please check that you are running at least PHP 7.1 or newer. Let me know if after updating this the issue continues.
Regards.
Hi @loxx927,
Are you trying to template all the Awesome Support pages? If so, please check this documentation:
– https://getawesomesupport.com/documentation/awesome-support/templating/
– https://getawesomesupport.com/documentation/awesome-support/ticket-details-page-template/Regards.
Hi,
I wil mark this topic as solved, but you can write if you need more help and I will be glad yo assist.
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Reminder systemHi,
I wil mark this topic as solved, but you can write if you need more help, or also reach us through the contact form for proper handling.
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Filters not workingHi,
I wil mark this topic as solved, but you can write if you need more help.
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] roleI wil mark this topic as solved, but you can write if you need more help.
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] required departmentHi @abzarposhtiban5,
You can do so with the productivity add-on. You can check more in the link below:
– https://getawesomesupport.com/addons/productivity/
For more information, you can contact us in the form below:
– https://getawesomesupport.com/contact/
Regards.
Hi @pidog,
Do you mean if there is a way to imoprt items from the bug library plugin into the Awesome Support System? If so, unfortunately we don’t have a way to do this. We have the issue tracking add-on where you can organize tickets per bugs, for example. You can check more about this add-on in the link below:
– https://getawesomesupport.com/addons/issue-tracking/
Regards.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Elementor templateHi @ziggystardust7,
You can check the documentation below for templating different pages:
– https://getawesomesupport.com/documentation/awesome-support/ticket-details-page-template/
– https://getawesomesupport.com/documentation/awesome-support/templating/Also, the only shortcodes we have for pages are ticket-submit and tickets.
Regards.