Filters not working

  • Resolved mhowardmeu

    (@mhowardmeu)


    5 years, 6 months ago

    Hi,

    None of the filters seem to work when I view the tickets in the admin page. When it first opens it only shows new open tickets but when the filters are changed and the filter button is clicked no tickets are returned (even if the filter is set to open tickets). The tickets aren’t being deleted as I can search for them individually using the ticket ID.
    Is there anything I can do to resolve this, I’ve looked through all the settings but can’t find anything related to filters?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Yeison Baron

    (@yeisonbp)

    5 years, 6 months ago

    Hi @mhowardmeu,

    We can check if there is a conflict with another theme/plugin. Please switch temporarily to a default WP theme and deactivate your other plugins one by one until the issue disappears.

    Let me know if you can fix this by following these steps.

    Regards.

    Plugin Author Yeison Baron

    (@yeisonbp)

    5 years, 5 months ago

    Hi,

    I wil mark this topic as solved, but you can write if you need more help.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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