WPtouch
Forum Replies Created
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Thank you for checking. I do not have an Android device on hand to check, so I’m not sure if this is a device-specific issue or a site-specific issue. If you don’t mind, please check out live demo site of the Bauhaus theme at https://demo.wptouch.com/bauhaus/blog and let us know if you see the WPtouch theme.
If you don’t see it, it will mean that it’s likely a device or browser-specific issue. If you do see the mobile theme, then it may be due a site configuration issue that we’ll help you investigate. Thank you.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Missing page contentThan you for the url to the page. It looks like the content added to that page is added in a way that is custom/exclusive to the desktop theme.
One way to resolve the issue in WPtouch free would be to use the standard editing tools in WordPress to add content to the site. In WPtouch Pro, you can try to resolve it by using its desktop theme shortcode processing feature. This loads the desktop theme’s content using ajax, so if there’s content added using something custom to the desktop theme like shortcodes or a page builder, it’ll be available in the WPtouch Pro theme.
Another way is to use WPtouch Pro’s Mobile Content extension to add alternate content for your mobile visitors. This can be easily done without affecting that is shown in the desktop theme at all. You can find more information on Mobile Content here – https://www.wptouch.com/extensions/mobile-content/
Hi @eltaino,
I’m checking https://www.modelkitsreview.com/ on a mobile browser and I’m seeing the WPtouch theme. I’m including a link to a screenshot for your reference. Let us know if you’re still having the issue on your end.
We responded and let you know why the search is not working when searching for products. Only the MobileStore theme supports eCommerce (WooCommerce specifically) and MobileStore is a Pro-only theme.
Again, we welcome you to try WPtouch Pro, which includes official support for WooCommerce. If you run into any issues that we can’t resolve, we’ll happily process a refund in full for you.
Hi @sapience,
Sorry to hear about the trouble you’re having with the plugin. It’s not the experience we want any of user of WPtouch to have.
Only the MobileStore theme, which is a Pro-only theme, includes official support for WooCommerce. The best way to find out if WPtouch Pro is the right fit for your website/setup is to try it. You can try it risk-free to you as it comes with a 14-day refund guarantee.
If you run into any issues, we’ll do our best to help you resolve them. If we can’t, we’ll process a refund in full for you. We just ask for the opportunity to assist. You can review our refund policy here – https://www.wptouch.com/terms/refund-guarantee/
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Missing page contentI’m seeing the same content on the mobile theme that I see on the desktop theme. I’m including a screenshot here for your reference.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Missing page contentHi @bem1,
I’m not seeing WPtouch active on the site. You can activate it but disable its display in Settings > General > Display. We’ll then be able to take a look via the preview theme url (yoursite.com/?wptouch_preview_theme=enabled)
Since the WPtouch theme is outside the /wp-content/themes directory, its files aren’t accessible via the theme editor like a standard desktop theme’s. You can access the WPtouch theme files in /wp-content/plugins/wptouch-pro/themes/bauhaus/default via FTP/cPanel.
However, WPtouch free does not support child themes like WPtouch Pro. So any changes you make to the theme in the free version will be overwritten any time you update the plugin.
In WPtouch Pro, you’ll be able to make the necessary changes, and they’ll survive plugin/theme updates.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] WP Touch IssueHi @hdhonor2323,
WPtouch displays the site’s content to your mobile visitors but within its mobile theme. Updating any content on the site should also reflect in the mobile theme.
Can you provide a url where we can see older content being displayed in the mobile theme? We’ll be happy to take a closer look and see what might be happening. Thank you.
Hi,
We have replied to you via the e-mail you sent us.
Hi @life28sk,
To remove those buttons, add the css below to Appearance > Customize > Custom CSS
a.sms-btn.no-ajax, a.pinterest-btn.no-ajax { display: none; }You’re welcome!
Ralph,
CSS you can use to remove the bullet point and add some padding is:
.widget {
list-style-type: none;
padding-left: 10%;
}For the left padding, you can use a pixel-based value or adjust the percent value to suit your needs.
The plugin should still work. I went ahead and tested it locally to make sure, it adding it and activating it in WordPress adds the “WPtouch Bottom” sidebar in Appearance > Widgets.
You should then be able to add widgets to it as normal. Check in the Widgets area and let us know if you still don’t see it after activating the plugin in WordPress.
We responded to your other message (email) regarding this, and provided css you can use to scale the video down.