PDFG Support

Hi @korenisko,

Thank you for bringing this to our attention. I have notified the developer of this and they are looking into it. As soon as I have any feedback or solution to the issue, I will let you know.

Emma

Hi everyone,

​I just wanted to let you know that the 4.2 update has been released and fixes the editor problem experienced with 4.1. If you rolled back your plugin to 4.0 or deactivated it, you can safely run the update and carry on.

​Thank you for your patience while we sorted this out.

Emma

@tomasapostol, if your WP configuration is set up to automatically install updates, that would need to be temporarily disabled so that you can use the 4.0 version without it immediately rolling forward to 4.1

The developers have identified the issue and are doing some final tests before releasing the fix which should be rolling out by the end of the day. If anyone is willing to provide an admin login to their sites and FTP to the developers to test the fix on sites showing the error, please send credentials to contact@wp-pdf.com (I’ve seen and replied to your email @jaredfernandez)

Thank you for your patience.

Emma

Thank you for sharing your workaround @gordwait.

I unintentionally clicked the mark resolve and reply field on my previous post. You are correct in that it has not yet been resolved.

Emma

Hi @drkisane,

I’m glad that we could get everything working well for you.

Thank you for your support and all the best with your site!

Emma

Hi @gibbsyns3,

I’m sorry to hear that you have not been wholly statisfied with your experience with the PDF Embedder plugin.

There is a method provided in our FAQ which disables the automatic insertion of the shortcode. With the new blocks editor, this becomes extremely effective as you can use the PDF Embedder block to embed a document with the viewer, or use any other editing block add a PDF as a regular link.

Regarding deactivation, like 99.9% of all WordPress plugins that output content via a shortcode, deactivating / uninstalling a plugin does not rewrite your content when the plugin is no longer active. This would cause utter chaos and would be completely irresponsible on a developer’s part to determine how your content is manipulated after the plugin is deactivated. Imagine if there was content added as a link and others as a shortcode, now the plugin is deactivated temporarily for some maintanence. The plugin reverts all shortcodes to links on its way out. The plugin is reactivated but there is no indication which content was supposed to be a link and which was supposed to be displayed in a different manner. The shortcodes aren’t made to revert when the plugin is deactivated to prevent accidental issues such as this. I’m sorry that you don’t agree with this methodology, but it certainly isn’t due to any malicious intent on our part to make life difficult for anyone. One thing that may help speed up the process of reverting the shortcodes would be using a search and replace tool to replace all instances of [pdf-embedder url=”path-to-pdf.pdf”] to a traditional link.

Hi Nicky,

You can disable the View in Full Screen button entirely following the instructions here in our FAQ: Disabling the View in Full Screen button. We recommend that you consider not setting it to 0 so that it will still be available for mobile users (a value of around 250-360 works well for mobile users but disappears on larger browser sizes).

You can also style the button with a bit of CSS to make it consistent with your site’s styles. Here are the default values:

/* Change style of FS button */
div.pdfemb-wantmobile-fsarea {
   max-height: 35px;
   -webkit-border-radius: 20px;
   -moz-border-radius: 20px;
   border-radius: 20px;
   border: 4px solid #363600;
   background-color: #C5BDCF;
   -webkit-box-shadow: #B3B3B3 8px 8px 8px;
   -moz-box-shadow: #B3B3B3 8px 8px 8px;
   box-shadow: #B3B3B3 8px 8px 8px;
   color: black;
   font-family: sans-serif;
   letter-spacing: 2px;
   font-size: 16px;
   line-height: 110%;
}

If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.

Emma