PDFG Support
Forum Replies Created
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Forum: Reviews
In reply to: [PDF Embedder] Unbelievable supportHi @nevillet,
Glad to hear that you are enjoying the plugin and we were able to help resolve the issue you were having–that was definitely a new one! Thank you for your support!
Emma
Forum: Plugins
In reply to: [PDF Embedder] Embed PDF with Gutenberg EditorHi @christine06,
Thank you for the additional information. Support is limited in the older browsers particularly on older operating systems so this may be a factor. I have also heard of intranet firewalls creating some issues but I suspect the issue is the browser support in your case.
Emma
Forum: Plugins
In reply to: [PDF Embedder] My Pdf links are not Secure using premium versionHi @zainh3322,
The PDF Embedder Premium does not include additional security functionality to prevent a site visitor from accessing the direct file URL. For that, you would need to upgrade to the PDF Embedder Secure plugin.
You can upgrade for the price difference by logging into your account on WP-PDF.com and navigating to View Licenses > View Upgrades.
If you are having difficulties locating the upgrade, please send us an email to contact@wp-pdf.com with your account email address and we can retrieve that upgrade link for you.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Embed PDF with Gutenberg EditorHey guys,
I’m sorry to hear that you are having problems with accessing the PDF Embedder block within the Gutenberg editor. We’ve been testing the block upto WP v. 5.2beta and haven’t been able to replicate the issue you’re both having. 😕
I’m glad to hear that you found a workaround @christine06, but I do also want to mention for your benefit and that of @g123456 that if, for whatever reason, the PDF Embedder block isn’t appearing in the Common Blocks menu, you can use the Classic Editor block instead. Using that block, place your cursor where you want the PDF to appear, click the Add Media button and insert the PDF to the content. This will generate the shortcode just like it did before the whole Gutenberg editor introduction.
The Shortcode code block also works but you will need to manually enter the shortcode: [pdf-embedder url=”path-to-pdf”] and copy/paste the file’s url.
These options are all covered in our FAQ: https://wp-pdf.com/kb/gutenberg-editor-and-pdf-embedder/.
Again, sorry to hear that you’re having difficulties but I hope these options will help you out. If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Double pages?Hi thelittlegreenman,
The PDF Embedder viewer calculates the required space for the document based on the document’s physical dimensions. If you want to have a document displayed as a two-page spread, you would need to set up the document when you create it as a double page before it is uploaded. In other words, you would need to have your original document laid out in 17″ x 11″, as example, so that the embedder will know to provide the width for the spread.
Please note that if you have a cover page for your document, you need to provide a “blank” page next to the cover in order to maintain the correct dimensions for the subsequent pages. The viewer size is calculated on the first page of the document.
If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma
Forum: Reviews
In reply to: [PDF Embedder] Great for block editor (aka Gutenberg)Hi yitwail,
Glad to hear that you are enjoying the PDF Embedder. Sorry it took you some time to find that block!
I do want to mention that you can also use the Classic block and the Add Media option—this will automatically insert the PDF for you as well. You will see the shortcode in the editor but the embedded viewer on the front end.
Emma
Forum: Reviews
In reply to: [PDF Embedder] Best – PDF Embedder pluginHi Bridget,
Thank you for your review—we’re glad to hear that the plugin has worked so well for you and simplified the process of adding PDFs to your site’s content.
All the best with your site,
Emma
Forum: Reviews
In reply to: [PDF Embedder] Brilliant !!!!Hi raymondpeil,
Thank you for the review! We are glad to hear that you are enjoying the plugin.
All the best with your site,
Emma
Forum: Plugins
In reply to: [PDF Embedder] Finger scroll on mobile devicesHi G-Olly,
We’re glad to hear that you are enjoying the plugin. The Premium and Secure versions of the plugin are mobile responsive and do permit the scrolling of the embedded documents using finger gestures. In the free version, users would have to use the next and previous button in the toolbar instead. There is a full screen mode in the paid versions that permits the user to focus on the embedded document as well as they navigate.
If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma
Forum: Reviews
In reply to: [PDF Embedder] Great plugin and supportHi sandypik,
Glad to hear that you are enjoying the plugin and we were able to help resolve the issue you were having. Thank you for your support!
Emma
Forum: Plugins
In reply to: [PDF Embedder] Why plugin loss quality when PDF is uploadedHi valentin06,
We sometimes see issues where themes influence the resolution of the canvas layer used to output the document. It would be worthwhile to try switching themes and see if there is a difference. Generally speaking, the embedder loads the document and displays it as-is, the PDF Embedder does not make any changes to the document or the output so something else is likely at play here.
I will also reply to your email as I have another question that you may not wish to answer on a public forum.
Emma
Forum: Reviews
In reply to: [PDF Embedder] So coolHi pdawarrior,
Thank you for your kind words. We’re glad to hear that you are enjoying the plugin.
All the best with your site,
Emma
Forum: Plugins
In reply to: [PDF Embedder] Hide ToolbarHi sdemoss,
For best results, set the toolbar default position to the bottom and visible on hover, otherwise you will have a band of space where the toolbar should appear. You can then hide the toolbar with the following CSS:
.pdfemb-toolbar { display: none !important; }It should be noted that this will hide the toolbars for all embedded PDFs, so you should wrap the PDFs you want to embed without the toolbar in a div (i.e.
<div class="notoolbar">, and then apply the rule to those elements.I do want to mention that the Premium and Secure versions support additional shortcode attributes such as toolbar=”none” which will hide the toolbar on specific PDFs without having to mess with CSS code.
If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Color of toolbarHi sdemoss,
Yes, you could change the toolbar colour with the following CSS:
.pdfemb-toolbar { background-color: #808080 !important; }Change the #808080 (default) to whatever colour you need.
If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Remove border around embedded pdfHi sdemoss,
Yes, you can hide the border with the following CSS:
div.pdfemb-viewer { Â Â Â border: none !important; }Don’t forget to check out our Knowledgebase as there are other tools and tips you might find useful: https://wp-pdf.com/kb/
If you have any other questions, please do not hesitate to send us an email to contact@wp-pdf.com as we may not see the forum posts in a timely fashion.
Emma