Support » Plugin: PDF Embedder » page scrolling

  • Resolved korenisko

    (@korenisko)


    Hallo,
    Im using your plugin few months now. Docs looking great on web page, its clean, modern – fine.
    My users using my page on their mobile (androids and iOS devices) and webpage scrolling worked fine till now.
    From v4.2 users cant scroll web page on mobile with finger. (I dont mean pdf scroll, which is premium feature)
    It isnt possible to zoom and scroll web page on mobile devices. Only possibility to scroll or zoom is to place finger out of pdf document (your plugin).

    Can you look at this issue? Hope, all will be working fine as before 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WP-PDF Support

    (@wppdfsupport)

    Hi @korenisko,

    Thank you for bringing this to our attention. I have notified the developer of this and they are looking into it. As soon as I have any feedback or solution to the issue, I will let you know.

    Emma

    I tried to downgrade (new wp 5.1.1 install) and still the same, also with pdf embeder 4.1.
    But I restored site from backup, so maybe restore afected issue is the same.

    Plugin Support WP-PDF Support

    (@wppdfsupport)

    Hi @korenisko,

    You would need to rollback the PDF Embedder plugin to v.4.0 as the 4.1 update is otherwise the same as the v.4.2 update.

    Could you send an email to contact@wp-pdf.com with a link to a page or post where you are seeing the issue so we can investigate further.

    Thanks!
    Emma

    Im so thankful! I downgraded to v4.0 and page scrolling working fine as before!
    I have few sites, one of them is: https://www.masaze-javier.sk/cennik/ (page with embeded pdf document, where I didnt downgraded plugin to v4.0.

    Many thanks, I translated many paraphrases to slovakian language between.
    Best plugin, best support!
    Have a nice day 🙂

    Plugin Support WP-PDF Support

    (@wppdfsupport)

    Thanks for the link @korenisko.

    I have forwarded that to the developers to further their investigation.

    Emma

    Plugin Support WP-PDF Support

    (@wppdfsupport)

    Resolved with update 4.3

    korenisko

    (@korenisko)

    Fine, thank You 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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