WP-LiveChat
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Connecting to chat isn't workingCorrection: Please use version 5.0.14
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Connecting to chat isn't workingHi All
Sorry about this. There was a bug in our last version which led to the table not being created that handles the chat messages due to a SQL error. This has been fixed in version 5.0.13 (now available)Hi there.
Please get in touch with me via the contact page (http://wp-livechat.com/contact-us/), I’ll send you a patched copy ASAP.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] WP-LiveChat websiteHi there.
So sorry about that.
We had experienced a few issues on the site yesterday related to our host. Everything is back up and running though.
I hope you will still consider purchasing it though 🙂 If you have any questions, please don’t hesitate to ask here, or via our contact page (http://wp-livechat.com/contact-us)
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Headers already sentHi there.
Please update the plugin to version 5.0.13 and let me know if this helps? We’ve just released a fix for this.
My apologies for any inconvenience caused.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] PT-BR TranslationHi there.
Thank you SO much for taking the time to translate our plugin.
Please get in touch with us via our contact page (http://wp-livechat.com/contact-us/) so that we can exchange files 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Connecting to chat isn't workingHi Muno
Please send me a link to your site so I can look into this for you?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Prepurchase question/problemHi there.
I sincerely apologize for the delay in response. We’ve been running quite thin on capacity due to the festive holidays coming up.
If you’d still be interested in giving the plugin a try again, please get in touch with me via our contact page.
My apologies for any inconvenience caused.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] ajax requestHi there.
We have received and responded to your mail via our support desk 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Prepurchase question/problemHi there.
Would it be possible for you to send me a link to your site so I can look itno this for you?
What browser are you using on your site? And what version of the plugin have you currently got installed?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Some pre-sales questionsHi Jose.
Unfortunately these forums only support the basic version of our plugin.
Any Pro related questions can be directed to either our contact page (http://wp-livechat.com/contact-us/) or our support forum (http://wp-livechat.com/forums/forum/support/)
Hi there.
The plugin currently uses a reserved keyword (from) as a column name which in turn throws a MySQL error as a warning.
We will be rolling out changes to this in the very near future to rectify this, however this error will not affect the functionality of the plugin.
My apologies for the inconvenience and confusion caused.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] jQuery.cookie is not a functionHi there.
The current version of jQuery Cookie throws an error with some of the latest versions of jQuery in some installations.
We will be releasing an update within the next week or so whereby this will be fixed, however, should you need this fixed urgently, please get in touch with me via the contact page so I can send you a copy of the plugin with the fix in place (http://wp-livechat.com/contact-us)
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Connecting to chat isn't workingHi Stevinoz
Please send me a link to your site so I can look into this for you?
Hi there.
The update containing this fix should be released later on this week.
If you need it urgently though, please send me a mail via the contact page so I can send you a copy of the plugin with the fixes in place (http://wp-livechat.com/contact-us/)
Unfortunately fixing this requires multiple changes in various files, otherwise I would have posted the solution here 🙂