WP-LiveChat
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Show live chat in a specifie pageThank you! I’ll reply there shortly 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Show live chat in a specifie pageHi there.
You can open the chat window by means of a link, but this would require custom code on your website to achieve this.
Please get in touch with me via the contact page (http://wp-livechat.com/contact-us) so that I can assist you further regarding the Pro version though 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Show live chat in a specifie pageHi there.
Our sincerest apologies for this. We have corrected the mistake on our website and removed the check from that column.
Are you still considering purchasing the Pro version of our plugin?
Hi there.
We have schedule to have this removed in the next update we release. You can keep track of our progress here: https://trello.com/b/A51lwwv9
So sorry about this.
Hi there.
That would have to then be done in the ‘wp-live-chat-support-pro’ -> ‘js’ -> ‘wplc_u_pro.js’. (The same code is used)
As these forums only support the basic version of our plugin though, please get in touch with me via our contact page (http://wp-livechat.com/contact-us) should you require further assistance.
Hi there.
The change can be made to the plugin by going to ‘wp-live-chat-support’ -> ‘wp-live-chat-support.php’ and scrolling to line 2029 and changing the file URL of the ‘ding.mp3’ to your preferred sound:
document.getElementById("wplc_sound_update").innerHTML = "<embed src='<?php echo plugins_url('/ding.mp3', __FILE__); ?>' hidden=true autostart=true loop=false>";This also needs to be changed in ‘wp-live-chat-support’ -> ‘js’ -> ‘wplc_u.js’ on line 124:
new Audio(wplc_plugin_url+'/wp-live-chat-support/ding.mp3').play()Does this help?
Hi there.
Unfortunately changing the default ‘ding’ cannot be done without making changes to the code.
So sorry about that.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Not visible in Chrome / OperaHi there.
I took a look at your site and saw that most content is being minified. Would you mind temporarily disabling the minification and try testing the chat again?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Slack Notification doesn't workOnly a pleasure 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Not visible in Chrome / OperaHi there.
This is likely caused by a JS error on the page. Would you mind sending me a link to your site so I can look into this for you?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Password stored in clear text… why?Hi there.
Thank you very much for bringing this to our attention. I have added this to our development schedule (https://trello.com/b/A51lwwv9) and will be fixed as soon as possible.
My apologies for any inconvenience caused.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Slack Notification doesn't workHi there.
This error message is displaying erroneously – so sorry about that. We will have this fixed in the next update we release.
Hi there.
This will be fixed in the next version we release. jQuery cookie will be updated in this version and should fix the issue.
So sorry about that.
Hi there.
Thank you for your kind words 🙂
You can go to ‘Live Chat’ -> ‘Settings’ and uncheck the checkbox labelled ‘Hide Chat’. This will allow the chat window to display again within a few hours.
Does this help?
Hi
Sorry you feel so strongly about the split in our pro and free plugin. The free version allows you to chat to your visitors without any limitation. How do you then feel that the free version is useless? Did it perhaps not work for you?