Wired Impact

Thanks for getting back to me Cheri. I’d love to keep the responses on the forum instead of email in case someone else from our team needs to help out at some point. That way they have access to the conversation.

I’ve included the last few questions you sent over email below.

Have you seen this conflict with Ultimate Member previously? I have their latest version 2.0 installed, but it is still in Beta (technically).

As far as I can remember we haven’t had anyone reach out regarding an issue with that plugin specifically. That said, there are a lot of membership and user permission plugins available, so it’s also possible no one has used our plugin with that one. Like you mentioned, it could also be the beta version which is causing problems. Switching to the most recent stable version might be worth a try.

Does your app work with other Membership Plug-in’s? Implementing one is a requirement for this project for a number of reasons.

Our plugin does work with other membership plugins, but it really depends on how they are configured. The way our volunteer management plugin works is that when someone expresses interest in volunteering by filling out the form, they are created as a user on the website with the role Volunteer. That role is given only two permissions: read and serve_as_volunteer. If that role or those permissions are being adjusted that could be part of the problem.

The issue could also be caused by changes to your user’s role or permissions. Like I mentioned before, we were able to see everything as expected with the user you created for us. If your user’s permissions have been changed that could prevent you from seeing what you need to see.

Unfortunately, we can’t do much more when it comes to providing free support on conflicts with different plugins. As I’m sure you know, there are thousands of plugins in the WordPress repository, so it’s impossible for us to test and troubleshoot integration with all of them.

Let me know if you have any other questions.

Jonathan

Thanks for reaching out Craig. Is it possible this post was meant for a different plugin’s support forum? Our volunteer management plugin does not have any features that relate to donations, payment or giving amounts.

Jonathan

Thanks for reaching out @cwildes and sorry you’re running into issues. It’s hard for me to troubleshoot without being able to see the admin side of your website. Would you be open to giving us temporary access so we can look around and try to figure out what’s going on? If so, please email us the login credentials to info@wiredimpact.com. Please send a link from https://privnote.com so the login credentials can only be viewed one time and are not saved in our email.

Jonathan

Thanks a ton for the review @bpasko and for your feature suggestion. Allowing third parties to submit volunteer activities would be a really interesting addition and is one we’ve noted. At this point you could actually accomplish this with a combination of Gravity Forms (https://www.gravityforms.com/), the Gravity Forms + Custom Post Types plugin (https://wordpress.org/plugins/gravity-forms-custom-post-types/) and some custom coding, but obviously that’s a lot more work than having something built into the plugin.

Thanks again and take care.

Jonathan

Sure @bpasko, give this CSS a try:

.single-volunteer_opp article {
    margin-top: -50px;
}

Let me know how that works for you. We tried to mimic the CSS used within your theme for the other pages on your site.

Jonathan

Thanks for the feedback @synergyhub. Having a way to promote specific flexible opportunities to the top would be a nice addition. We’ll keep that in mind for future development.

Have a good one and don’t hesitate to reach out if you have any other questions.

Jonathan

Thanks for reaching out @synergyhub. I assume you’re referring specifically to flexible opportunities as opposed to one-time opportunities. One-time opportunities are listed with the soonest upcoming event listed at the top, which is most likely how you’d want to keep it.

For flexible opportunities, they are actually listed by the publish date of each volunteer opportunity. You have two ways to adjust the order of the flexible opportunities. The first is the simplest, which is to adjust the publish date for each opportunity until they show up in the order you’d prefer.

If you’d prefer to show them alphabetically, that will require some coding knowledge. If you’re familiar with PHP you can hook into the wired-impact-volunteer-management_flexible_opp_shortcode_query filter which can be found at /frontend/class-public.php within the plugin. That filter passes in all the arguments to the call to the WP_Query class. To adjust the ordering I’d recommend looking at the order and orderby parameters on https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_Orderby_Parameters. To ensure you don’t lose any code you write add the code within the functions.php file of the website’s theme.

I hope that’s helpful and let me know if you have any other questions at all.

Jonathan

Thanks for getting back to me @phishingchik. The system actually doesn’t check if you’re logged in or not before you sign up to volunteer. It simply checks based on the email address you enter when you submit the form. Try refreshing the page and see if you’re still seeing that message. If so, then there is probably something else going on we need to look into. If that’s the case, please send me over a link to the site so I can take a look.

If that message doesn’t show up on page load, it should then only appear if someone uses the same email address to sign up as someone who already has in the past.

Jonathan