WFBrian
Forum Replies Created
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Hi,
Yes, FTP would be required. You would connect to your site using FTP, locate the proper directory, and then upload the .htaccess file.
-Brian
Hi,
Does your site use any reverse proxy, such as Varnish or nginx? (CloudFlare can cause the same issue, except the blocked IP would belong to CloudFlare, rather than the server itself.)
If using a reverse proxy, you will need to set the “How does Wordfence get IPs” option on the Options page. Depending on what software you are using, you will probably need to choose the X-Real-IP or X-Forwarded-For option. More details on the options are here:
How does Wordfence get IPsAfter setting the option, you can verify it is working by looking at the Live Traffic tab, and visiting the site in a separate browser where you are not logged in, and verify that your own IP appears in your own visits. (If Live Traffic is disabled, try logging in using the second browser, since logins and logouts are still recorded.)
Hope that helps,
BrianHi,
Glad the IP’s are working again. The slowness could possibly be that Cloudflare is blocking some traffic that used to pass through.
Thanks!
BrianHi,
Do you have a backup you can compare to? Here is some information on securing wp-config.php.
https://www.wordfence.com/learn/how-to-harden-wordpress-sites/#securing-your-database
After reading, try to determine if someone could have accessed wp-config.
Hope that helps,
BrianForum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WhiteListHI,
If it is not listed under the whitelist, then it may be a private IP that we don’t block. What numbers do the IP address start with? Possibly 10, 172, or 192?
Thanks!
BrianHi,
How long do you have set for “How long is an IP address blocked when it breaks a rule”?
Thanks,
BrianHi,
240 per minute is a good starting point for all the Firewall rules. We recommend 240 as the starting point for sites with AJAX. You could go lower than 240 with static non-AJAX pages. I’d start at 240 and see how it goes though.
Hope that helps,
-BrianHi Eric,
Did you remove Wordfence table data before removing the plugin? If not, getting rid of the table data would help. You can install Wordfence Assistant and remove the table data.
https://wordpress.org/plugins/wordfence-assistant/
Once the table data is removed, try reinstalling Wordfence.
Hope that helps!
BrianHi,
You can send the files to samples@wordfence dot com to have them analyzed. That will help us add them for detection.
-Brian
Hi,
It could be calling one of the events that causes the whole cache to clear.
https://docs.wordfence.com/en/Falcon_Cache#Events_that_cause_the_Falcon_Cache_to_auto-clear
You could possibly do a cache exclusion to see if that helps. You can specify by what the URL ends with.
-Brian
Hi,
Are there any differences in your hosting accounts? Different versions of Apache maybe? Also, try checking one of the sites that is working’s .htaccess file and compare it to the site with the issue. Any differences?
Thanks,
BrianHi,
You may be running out of memory. Please check the system information link at the bottom of the options page. We recommend 128MB.
-Brian
Hi,
Yes, that should be fine to block that username.
-Brian
Hi,
You need to go to the Blocked IP’s page and remove the block for the IP. Are you unable to do this? Please let me know if there is more to the situation and we’ll be glad to help.
Thanks!
Brian