WFBrian's Replies - page 48

Forum Replies Created

Viewing 15 replies - 706 through 720 (of 982 total)

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Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Core file modified. Hacked?

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi,

Please take a look at this document. It covers cleaning a site with Wordfence. Remember to make a backup before deleting anything.

https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] how to stop receiving email notifications

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi,

Try removing your email address from Options->”Where to email alerts”. I have it blank on a test site and do not receive emails.

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] 403 Forbidden for some users

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi,

Do you have issues if you use Basic Caching mode? Could you post your .htaccess file here (remove any sensitive info) or email to brian at wordfence dot com.

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Unknown files uploaded in wfcache

WFBrian
(@wfbrian)

11 years, 1 month ago

Thanks for the follow-up. I’ll mark this as resolved.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] This file or code is causing my website to lag

WFBrian
(@wfbrian)

11 years, 1 month ago

Yes, loghuman is part of live traffic. When you disable live traffic it should go away. I’d recommend removing Wordfence and table data and reinstalling a clean version of the plugin and reconfigure with live traffic off.

https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-

Thanks!
brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordFence stopped emailing alerts

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi Mike,

I’m thinking there is some issue on your end that is similar to the one frizzie55 describes. If you are receiving the test email, then Wordfence is not having an issue sending. It’s usually something blocking it at the mail server like a spam filter.

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordFence stopped emailing alerts

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi,

Are you using a gmail address? Also, check to see if your email is blacklisted.

https://support.wordfence.com/support/solutions/articles/1000024278-i-m-no-longer-receiving-emails-from-wordfence-what-should-i

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Cache not clearing on scheduled posts?

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi Jozef,

That is a feature we offer. You can turn it on under Performance Setup->Cache Options->”The entire Falcon cache will be cleared when WordPress publishes a post you’ve scheduled to be published in future.”

http://docs.wordfence.com/en/Falcon_Cache#Clear_cache_when_a_scheduled_post_is_published

If you have it enabled and it is not working, let us know and we can investigate.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Scan not detecting new exploit

WFBrian
(@wfbrian)

11 years, 1 month ago

Thanks for the heads-up. I’ll pass this on to the team.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Falcon cache – how to control file expiry?

WFBrian
(@wfbrian)

11 years, 1 month ago

Hi,

Something like a post can trigger a new version being added to cache. I double checked on a test site and all the cache files are 4 days old. Creating fresh cache files after a set period helps reduce the chance of displaying out of date content.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] removing soaksoak

WFBrian
(@wfbrian)

11 years, 1 month ago

Hello,

First, make sure WordPress and all plugins and themes are updated. Disable any plugins that aren’t in use. Then run another scan and check the results.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Blocked failed login IPs but not showing in blocked IP list

WFBrian
(@wfbrian)

11 years, 1 month ago

Will you try disabling config cacheing in the Wordfence options? See if that helps.

http://docs.wordfence.com/en/Wordfence_options#Disable_config_caching

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Email Sender

WFBrian
(@wfbrian)

11 years, 1 month ago

The only place in Wordfence to set an email address is in Options.

http://docs.wordfence.com/en/Wordfence_options#Where_to_email_alerts

The issue would actually be with WordPress and not the Wordfence plugin. Do you have a title set for your site int the settings for WordPress?

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Unknown files uploaded in wfcache

WFBrian
(@wfbrian)

11 years, 1 month ago

If you can remove the theme entirely, then yes, try that.

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Unknown files uploaded in wfcache

WFBrian
(@wfbrian)

11 years, 1 month ago

Did you modify that theme or have a developer that modified the theme? If not, I’d recommend repairing the theme. Also, remove the files you found the wfcache folder. Monitor your site once it is in this state.

Here are more tips for cleaning a hacked site:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

WordPress security recommendations:
http://codex.wordpress.org/Hardening_WordPress

Thanks!
Brian

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