Mark Westguard
Forum Replies Created
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Forum: Reviews
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] “Submit” no effectThe Offset setting is used it to adjust the scroll to the position you need if the default scroll does not go to the position you need. You can enter a positive or negative number (pixels) into that field to adjust the scrolling position.
Tabs are not separate pages, they are tabs on the same page designed to break up a form into manageable steps. If the content of a tab is long, then the Scroll to Top setting ensures the user is automatically returned to the top of the form when a next or previous button is clicked.
Happy to assist you further. If you send me the URL containing the form and an export of your form via our support form I’ll be happy to take a look:
Thanks!
Mark
Forum: Reviews
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] “Submit” no effectHi @eugenebox
Thanks for your review, much appreciated!
Could you provide some more information about “Next page of forms doesn’t open from the top”?
Perhaps you are referring to when you click to a next tab? If so, in the Next Tab and Previous Tab field settings, there is a Scroll to Top setting you can enable that provides the ability to scroll to the top of your form when the button is clicked. There is also an Offset setting to fine tune that behavior.
More on that here:
https://wsform.com/knowledgebase/tab_next/
https://wsform.com/knowledgebase/tab_previous/Happy to answer any other questions you might.
Many thanks!
Mark
- This reply was modified 1 year, 12 months ago by Mark Westguard.
- This reply was modified 1 year, 12 months ago by Mark Westguard.
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] JS Console ErrorGreat! Thanks for the update.
@robmaric the LITE edition has the same spam functionality as the PRO edition.
It is compatible with version 2 and 3 of reCAPTCHA. You can find the documentation here:
https://wsform.com/knowledgebase/recaptcha/
Thanks!
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] Forms dissaperedYou are very welcome!
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] Forms dissaperedHi @tracer76
I checked your site and the form is still there, except the section the fields are in has been hidden. I’d recommend checking your form to see if you have accidentally hidden the first section. Unhide the section, then publish the form again.
If you are unable to correct this, feel free to send us a support ticket with an export of your form and we’ll be happy to take a look at it for you.
Many thanks
Mark
Hi @sevans917
In the Show Message action there is a Show Duration (ms) setting. You could put 2000 in that to show the message for 2 seconds. Then add a Redirect action and WS Form will wait those 2 seconds before the page redirects.
Thanks!
Mark
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] Not working with PHP 7.2Please try upgrading to version 1.9.219 which should fix this.
Also, I would strongly recommend upgrading from version PHP 7.2. Support ended for it in November 2020.
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] No cascade on the demoHi @karamba
Cascading is a PRO only feature.
Create Select, Checkbox, and Radio Cascading Lookups
You’ll see a [PRO] icon in the knowledge base article for any features that are PRO only.
Many thanks
Mark
Hi @kogostudio
Yes we are aware of this. It occurred due to a breaking change in the latest version of the International Phone Input (ITI) third party JavaScript library. It will be fixed in the next version of WS Form LITE. It is already fixed in WS Form PRO.
Many thanks
Mark
Forum: Plugins
In reply to: [WS Form LITE - Drag & Drop Contact Form Builder] CSS Styling Tweaks (Help)Hi @kogostudio
Whilst our support does not help with custom CSS coding, I did take a quick look for you.
1. You are adding a background color to the fields yourselves, but it is being applied to all the fields. You would therefore need to modify your CSS to exclude the hCaptcha field type. There are, of course, many ways of doing this, but one way would be by using the :not pseudo class. e.g.
.wsf-form .wsf-field-wrapper:not([data-type="hcaptcha"]) .wsf-field2. You can change any color on the form using CSS, you would just need to use the correct CSS selector to do so. We have some pointers here: https://wsform.com/knowledgebase/styling-forms-with-css/
Many thanks!
Mark
Hi @oliizching
We tested that on our end and didn’t get the same issue, both text editors are showing the full toolbar.
I would recommend checking that your form is published.
If problems persist, please send an export of your form to our support team who will be happy to assist you further: https://wsform.com/support/
With thanks!
Mark
Forms created in WS Form, by default, should not have any issues with caching.
If you enable NONCEs in settings, you should be careful to not cache pages longer than around 10 hours.
If you upgrade WS Form LITE, or indeed any other plugins, we would always recommend clearing any caching associated with your site to ensure older cached files are not served.
Many thanks!
Mark
Hi @anphira
Thanks for this.
That’s a weird one because we don’t set aria-invalid until the form is submitted and field validation occurs so it should not be reporting those fields as “invalid data”.
We’ll certainly look into this and get it corrected if it is not a bug with Safari, but as far as I can tell we are currently setting ARIA tags appropriately.
Much appreciate your feedback!
Mark
Hi @wlefebvre
You can learn about importing form exports here:
https://wsform.com/knowledgebase/import-export/
Some demos require WS Form PRO instead of the LITE edition. If you want to try WS Form PRO you can sign up for a demo here:
Your requirements are certainly possible with WS Form PRO. For support related to our PRO edition please use:
Many thanks!
Mark
- This reply was modified 2 years, 4 months ago by Mark Westguard.