Venkat Raj
Forum Replies Created
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@markhowellsmead Yes, I believe it is coming from WP Optimize. To resolve
1. Upgrade your
vipsversion to atleast 8.4
2. Try disabling webp conversion feature.@hebhansen There is no conflict with cloudflare.
Looking at the source code of your website, I can confirm that the random product section only has 4 products which is randomly fetched by plugin.
So, WP Optimize caches the generated page and it looks frozen.
In order to work with a static caching solution, the plugin can take 2 paths.
1. Fetch 12 products and display only 4 of them randomly (and hide the rest using javascript)
2. Make a ajax request on page load to display the random 4 products.That way the cached page too can display random products.
See the screenshot https://ibb.co/Yc8rk4v
@gemmanltd Thanks. I’m looking into it.
Hi @martinoemh
I tried to recreate the issue at my end using
1. WordPress 6.1
2. Divi 4.19.0
3. WP Optimize 3.2.9 (Both cahe and minify enabled)But I couldn’t do that and it works fine at my end. I believe, some other settings are causing the issue.
Could you please submit a support ticket here?
https://getwpo.com/ask-pre-sales-question/So, I can take closer look at the issue with privacy? Thanks
@mylingo101 Could you please do a conflict test? i.e. Disable all plugins and enable WP Optimize and minify.
Then one by one activate plugins and see which plugin is causing the site break.
Once you find out the plguin, Either we can exclude the assets from minify or fix the issue.
@anige21 If your server is capable of redirects (apache redirect) it is done automatically, you don’t have to modify anything.
If not, lack of
mod_rewriteor NGINX server, etc, WP Optimize will usealter htmlmethod to serve WebP images, if possible.If both fails, redirect and alter html, then original images are served.
Hi @gemmanltd
If you are
Premiumuser (pay annually…), You need to submit support ticket here. https://getwpo.com/premium-support/So we can work closely to solve your issues
Hi @hebhansen
I’m not sure whether I understand the issue or not.
Are you talking about a plugin like this one?
https://wordpress.org/plugins/random-content/If so which plugin it is?
If you turn on
cacheand the random freezes it is expected unless the random plugin fetches all content and has markup in the generated html, but displays only one randomly.Let me know, how I can recreate the issue at my end, so that we can make WP Optimize compatible with that plugin
@jss722 I have tested the issue by install WP Optimize and KK Star Ratings plugins on a fresh installation. I couldn’t replicate the issue.
From the error message, it seems some other plugin dequeue’s the jQuery?
Could you please deactivate all plugins and then activate them one by one to find out which plugin causes issue? Thanks
@ertanbozkurt81 Sorry to hear the situation.
Yes, this is a bug and will be fixed in the next release
@yeelloo
502is a bad gateway errorAccording to MDN…
> Note: A Gateway might refer to different things in networking and a 502 error is usually not something you can fix, but requires a fix by the web server or the proxies you are trying to get access through.
https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/502
That said, could you please try our CLI commands and see if that works?
To list all optimizations
wp optimize optimizationsTo do optimization
wp optimize do-optimization --optimization-id=<optimization_name>eg.postmetaRegarding the warnings, it seems you have added
define(WP_DEBUG_DISPLAY, true)
instead ofdefine("WP_DEBUG_DISPLAY", true)i.e. missing single or double quotes.What is the
critical errorwhat entries are you seeing in php error log file?Hi @crystella17
I see that the page is cache and you also use
cloudflareHave you integratedcloudflarewith WP Optimize?Also, you don’t use Minify feature? and Browser caching feature?
Try them and let us know. (You don’t have to clean the cache everyday, if your site doesn’t change much every day)
Hi @elifsahin
Once you deactivate a plugin, the plugin code can’t make any changes to the site and thus can’t break a site. That said, WP Optimize can’t fix a broken site as well.
Could you please deactivate all other plugins and see the site is okay?
If so activate plugins one by one to find out the misbehaving pluginHi @shopchweb
We use resmush.it API service to compress images. We store compressed images in uploads folder. But we don’t rename any images. Could you please check what other image related plugins are you using?